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L & H Bridal Shoppe Reviews (1)
Review: I purchased a bridesmaid dress for 228.42 on January 19 2013. The bridal shop measured me and ordered me a size based on those measurments. I do not live in the area so the bride picked up the dress for me months later when it was ready. I saw the bride a week or two after that and got the dress. I tried it on immediately and it did not fit. The bride took the dress back to l&h bridal to return it and order the correct size and they would not take it. They told her they would alter it but since I dont live in the area an alternative would be to alter the dress myself and send them the bill and they would reimburse me. It cost me $180 to alter the dress. When I tried to contact L&H bridal about getting that money back, they conveniently "misplaced" my phone #, then "misplaced" the receipt that I had mailed them. Finally I got the owner [redacted] on the phone and she said that she has no recollection of the dress ever coming back and she would not pay me for the alteration. It is now too late to stop the payment on my credit card because I purchased the dress so long ago.Desired Settlement: I would like the $180 back for the alteration as promised.
L & H Bridal Shoppe rating
Category: Bridal Shops
Address: 9355 Old Bustleton Avenue, Philadelphia, PA, 19115
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