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L & L Painting and Wallcovering

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Reviews L & L Painting and Wallcovering

L & L Painting and Wallcovering Reviews (13)

The handle has been fixed on his sliding patio door, as for the carpet we told [redacted] that if he got someone to fix the carpet we would reimburse his the costWe do not do carpet and I am not sure why he was told that Window World would handle the carpet after the installation of the sliding doorSo once he gets back with us we will send him a check to pay for the carpet to be tacked downIf you have any questions please contact me at [redacted]

I have looked into our contract for [redacted] and these windows have not been installedI have called the daytime phone number on the complaint and left a message to set up installationlam not sure why this job has not been installedBut once I contact [redacted] we will set a date for installation

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear belowAlthough the response states the work has not been completed, I am doubtful that any calls have been made to my daytime phone number, especially since they have called me prior and since I have active voice mailI have even called ***, their main installation manager on his cell (which he gave me) and left him messages on his voice mail on separate occasions, 9-weeks apart Regards, [redacted] ***

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution would be satisfactory to me I will wait until for the business to perform this action and, if it does, will consider this complaint resolved Regards, [redacted]

[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID *** *** find that this resolution would be satisfactory to me. I will wait until for the business to perform this action and, if it does, will consider this complaint resolved
Regards,
*** ***

We are running extremely behind on installations at all of my offices at this time. I spoke with [redacted] and we Installed her windows the job is complete and paid in full. If you have any further questions please contact me at [redacted].

The handle has been fixed on his sliding patio door, as for the carpet we told [redacted] that if he got someone to fix the carpet we would reimburse his the cost. We do not do carpet and I am not sure why he was told that Window World would handle the carpet after the installation of the sliding...

door. So once he gets back with us we will send him a check to pay for the carpet to be tacked down. If you have any questions please contact me at [redacted]

I spoke with [redacted] on 1/10/18 and ordered the parts that are needed to fix her patio door. The parts have arrived in our Parkersburg location. I spoke with [redacted] today and set her for repair with our Project Manager on February 12th, providing weather is good.If you have any more...

questions please contact me at [redacted]

Mary Hughes has stated by phone that parts have been delivered and is refunding $300.00 by check.

Revdex.com:
I have reviewed...

the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me.  I will wait until for the business to perform this action and, if it does, will consider this complaint resolved.
Regards,
[redacted]

I called and left a message on the daytime phone number that is on the complaint on 7/7/16 and today I called again and left another message on all of the numbers listed: [redacted] I am trying to set the installation.  We need to set this up and make sure that we can rent a lift in order to install the window. According to notes on the folder [redacted] was to contact us when he had a lift at the jobsite when he was painting the building, so that we could use that lift to Install. I don't know if this was done and never set to install. However I will rent a lift and install the windows if [redacted] would return my call. I will be out of the country next week, I will return on August 1st. I also have meeting scheduled in August so I am trying to get a hold of [redacted] so that we can get this on the schedule and complete the job. I understand that the ladies did not take care of him in the [redacted] office, but I am trying to take care of the installation now.

I have looked into our contract for [redacted] and these windows have not been installed. I have called the daytime phone number on the complaint and left a message to set up installation. lam not sure why this job has not been installed. But once I contact [redacted] we will set a date for...

installation.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted] and have determined that this proposed action would not resolve my complaint.  For your reference, details of the offer I reviewed appear belowAlthough the response states the work has not been completed, I am doubtful that any calls have been made to my daytime phone number, especially since they have called me prior and since I have active voice mail. I have even called [redacted], their main installation manager on his cell (which he gave me) and left him messages on his voice mail on 2 separate occasions, 9-10 weeks apart. 
Regards,
[redacted]

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Address: 1889 Wickland Dr, Lexington, Kentucky, United States, 40505-2047

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