L-N-B Television & VCR Service Co, Inc

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below
That statement that I picked up the unit is a lieMy *** *** is still at the facility I still have the work order receiptThe receiver that I picked up earlier this year when this all started was the *** Model 54, which was done completely done wrong and is now in worse shape and now completely non workingAs where before it at least had one channel working when I brought it inI want a FULL refundNot $I will continue to pursue until thenI am stuck with a non working and in even worse shape than I brought it in receiverAnd the other I still havent gotten back! That is not acceptable and is very unprofessionalI want my *** receiver back and a full refund
Regards,
*** ***

Business response taken over the phone by Revdex.com staff (**)
Mr*** stated the following:
The consumer has the equipment in his possessionHe could not provide a pidate
Willing to refund the consumer $He can come into the business after 12:00PM on Tuesday, August 30,

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below. That statement that I picked up the unit is a lie. My [redacted] is still at the facility I still have the work order receipt. The receiver that I picked up earlier this year when this all started was the [redacted] Model 54, which was done completely done wrong and is now in worse shape and now completely non working. As where before it at least had one channel working when I brought it in. I want a FULL refund. Not $150.00. I will continue to pursue until then. I am stuck with a non working and in even worse shape than I brought it in receiver. And the other I still havent gotten back! That is not acceptable and is very unprofessional. I want my [redacted] receiver back and a full refund.
Regards,
[redacted]

Business response taken over the phone by Revdex.com staff (**)
Mr. [redacted] stated the following:
The consumer has the equipment in his possession. He could not provide a pick-up date.
Willing to refund the consumer $150.00. He can come into the business after 12:00PM on...

Tuesday, August 30, 2016.