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L & R Appliance Repair, LLC

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Reviews L & R Appliance Repair, LLC

L & R Appliance Repair, LLC Reviews (4)

This company has been kind, but not very easy to contact especially in regards to my emergencies - some of which they caused First, they came on Friday and figured out the problem right awayHe had to find out if the part was available or not and said he would call me SaturdayI heard nothing most of the day and when I tried calling the main office, she said she thinks they're closed on SaturdaysApparently this business contracts out to My Tech ***He didn't bother to contact me Saturday when he said he would! I even asked to make sure he would let me know either way (had the part or not) Finally got a hold of him Monday after a lot of phone calls and then he can't come until this morning because the part didn't come in until 5pm MondayThen he comes this morning very early (that was great!) but all of a sudden the washer and dryer won't turn onHe doesn't even stay to help me figure that outAfter a few hours on my own, I had a lot of friends help me out over the phone/fb and it was the master bath circuit switch! AwesomeEverything works, I go to start a washAll of a sudden at the rinse/drain cycle I hear tons of water pouring out onto the floor! I could only think to unplug the thing and call the techHe still hasn't shown up and said he'll be back in the area around 2-5pm!!! ARE YOU KIDDING MEI tell him I notice the hose is out of the wall (He had to have pulled it out when trying to get the outlet to work) and he says oh you just stick it back in the wall! THAT'S NICE COME AND FIX YOUR PROBLEMI tried to fix it myself, it's not staying in the wall! Such a stressful experience!

Dispatched repair service through American Home ShieldPrompt call to set appointment for next morningCalled firstArrived on timeKnowledgeable servicemanDiagnosed problem quicklyHad part needed on truck, so no waitingGreat overall experience

I called American Home Shield about my dishwasher that needed repair Thankfully AHS assigned the job to L&R Appliance Repair I had never heard about the company previously; nevertheless the technician *** arrived at the scheduled appointment time He quickly demonstrated expertise and professionalism and was committed to providing superb customer service by thoroughly analyzing the problems and explaining exactly what needed repair The parts were ordered, and he returned to make the repairs Everything works perfectly Thank you, ***!
I highly recommend *** and L&R Appliance Repair

This company has been kind, but not very easy to contact especially in regards to my emergencies - some of which they caused.
First, they came on Friday and figured out the problem right away. He had to find out if the part was available or not and said he would call me Saturday. I heard nothing most of the day and when I tried calling the main office, she said she thinks they're closed on Saturdays. Apparently this business contracts out to My Tech [redacted]. He didn't bother to contact me Saturday when he said he would! I even asked to make sure he would let me know either way (had the part or not).
Finally got a hold of him Monday after a lot of phone calls and then he can't come until this morning because the part didn't come in until 5pm Monday. Then he comes this morning very early (that was great!) but all of a sudden the washer and dryer won't turn on. He doesn't even stay to help me figure that out. After a few hours on my own, I had a lot of friends help me out over the phone/fb and it was the master bath circuit switch! Awesome. Everything works, I go to start a wash. All of a sudden at the rinse/drain cycle I hear tons of water pouring out onto the floor! I could only think to unplug the thing and call the tech. He still hasn't shown up and said he'll be back in the area around 2-5pm!!! ARE YOU KIDDING ME. I tell him I notice the hose is out of the wall (He had to have pulled it out when trying to get the outlet to work) and he says oh you just stick it back in the wall! THAT'S NICE COME AND FIX YOUR PROBLEM. I tried to fix it myself, it's not staying in the wall! Such a stressful experience!

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Address: 6860 W Wrangler Rd, Sahuarita, Arizona, United States, 85629

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