L & S Sales & Service, LLC

Below are the emails I received from [redacted] that the repairs were completed & he was happy and willing to give us a good review with the Revdex.comPlease call me should you have any questions For whom it may concern, I just wanted to let you know that I was very satisfied with the outcome of my work request for the repair of my AC unitI had originally submitted a Revdex.com complaint, due to it not being fixed after approximately work requests, in regards to this issueIf you would respond to my Revdex.com complaint with official resolution notification that we received a new unit, I will respond back to the Revdex.com notifying them of the positive feedback/ resolutionLet me know which route to take

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Regards, [redacted]

***, I apologize for any inconvenience you may have encounteredOf course the balance of $is your final utility bill which is your water usage, trash usage and sewer usage for your final month in your apartmentUtility billing is always billed a couple months behindAs well as the cost for carpet cleaning as when you left the apartment the carpet was not cleaned as per the standards listed in your lease agreementIf you have any further questions or concerns please feel free to reach out and contact me at [redacted] Have a great day

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
Regards,
*** ***

Complaint: ***
I am rejecting this response because: because I have been YOUR tenant for over a year and have told you about this issue many, many timeYou have told me this same response repeatedly, your Pest Control is not working and neither are your bait boxes.
Regards,*** ***
*** ***

Complaint: ***
I am rejecting this response because: nothing
has improvedroaches are everywhere I took it upon myself to buy roach medicine and glue trapsMy child has asthma and roaches are crawling and dropping poop all over her nebulizer and inhaler, that is not Ok with meWhen I brought this issue up, the office was quick to cut me off about my concerns on the well-being of my daughter healthLong story short nothing has changed and I need help now resolving my issues.
Regards, ***
*** ***

Below are the emails I received from ** *** that the repairs were completed & he was happy and willing to give us a good review with the Revdex.comPlease call me should you have any questions. For whom it may concern, I just wanted to let you know that I was very satisfied with the outcome of my work request for the repair of my AC unitI had originally submitted a Revdex.com complaint, due to it not being fixed after approximately work requests, in regards to this issueIf you would respond to my Revdex.com complaint with official resolution notification that we received a new unit, I will respond back to the Revdex.com notifying them of the positive feedback/ resolutionLet me know which route to take

Complaint: ***
I am rejecting this response because: I never received the final bill for this chargeAlso, because I never received this in a bill form, I am demanding it be removed from my credit reportArrangment needs to be made to resolve this payment and I am more than willing to set something up, but I need this removed immodestly from my report as it has impacted my credit scoreThe apartment complex needs to send me something in writing explaining these charges.
Regards,
*** ***

***, I know we have been in touch regarding your payment being withdrawn twice from your accountWe did advise you that the payment was scheduled through your account to be withdrawn automatically which was set up through your portal to be withdrawn on the 23rd of every monthAnd of course
once you received your income to make your rental payment you made a manual payment for the amount to be withdrawn from your accountFrom here we explained that your bank would need to reverse one of the payments as we have no authorization to any payments made through your accountAs for the money order payment we did accept your money order your first month as a courtesy, however as stated in the lease contract we do prefer payments to be made onlineRegarding the two cars that have remained in the parking lot we will have them marked for towing, if no one responds to the notice placed on the cars after days we are able to remove them from the parking lotThank you for addressing these concerns

Bait boxes are viable, pest control is on property weekly & we are addressing the issue.  I will have him back in your apartment on Aug 8,2017Tell us why here...

Below are the emails I received from [redacted] that the repairs were completed & he was happy and willing to give us a good review with the Revdex.com. Please call me should you have any questions.  For whom it may concern, I just wanted to let you know that I was very satisfied with the...

outcome of my work request for the repair of my AC unit. I had originally submitted a Revdex.com complaint, due to it not being fixed after approximately 3 work requests, in regards to this issue. If you would respond to my Revdex.com complaint with official resolution notification that we received a new unit, I will respond back to the Revdex.com notifying them of the positive feedback/ resolution. Let me know which route to take.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Regards,
[redacted]

[redacted], I apologize for any inconvenience you may have encountered. Of course the balance of $138.62 is your final utility bill which is your water usage, trash usage and sewer usage for your final month in your apartment. Utility billing is always billed a couple months behind. As well as the cost...

for carpet cleaning as when you left the apartment the carpet was not cleaned as per the standards listed in your lease agreement. If you have any further questions or concerns please feel free to reach out and contact me at [redacted]. Have a great day.

Below is the screen shot of the request for the bait boxes placed at building 3Please see attached[redacted]
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