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L & T Realty Reviews (4)

We have been closed for the Christmas and Holiday season and I am just getting in the office before opening up for the new yearWe sent a 14-day warning cancellation letter outlining all of the documents that the revenue agent case was missing so that we could actually put together a case in an efficient and thorough mannerThis 14-Warning Letter is only sent out after days of contact, whether it be through emails, voicemails, calls, etcWe make attempts in multiple different manners to try and make contact with the clientOnce the 14-days goes by and we have not received the requested items in total then we cancel the casePer *** and legal standards we cannot leave any power of attorneys on file and in regards to what the complainant is stating about receiving notification that the power of attorneys and representation is no longer on file is because we are bound by legal and ethical obligations to revoke themIf the 14-day warning letter and cancellation letter we sent out it states that IF the client thereafter gets the documents we would gladly re-open the case and to contact the Cancellation Deptfor the case to be re-opened or anyone here could take the info and transfer it to the correct person to re-open the caseThat would entail sending out updated and new power of attorneys as well along with confirmation that the documents previously requested are all there in their entiretyMr*** at no time contacted us to re-open the case, nor has he sent us the documents to actually respond to the *** examinationWe had not heard from the client until AFTER the power of attorneys were revoked, which as stated before is a requirement of the ***

To Whom This May Concern:This is in regards to this clients complaint in regards to services & contactThe client was in fact contacted on several documented occasions which were not responded to no avail We attempted to contact the client via calls, voicemails, emails and *** mail
requesting the needed *** audit documents and never received the missing itemsThe client ended up not responding for multiple months (over days) even after sending a 14-day pre-warning cancellation letter requesting the missing items and contact in regards to the auditMultiple deadlines were missed due to his non-compliance and non-responsesWe submitted the only relevant documentation to the *** auditor but still were in need of additional items which could only be provided from the client himselfThis is the f*t we have heard from the client in multiple monthsWe were legally required after days of non-contact to revoke our power of attorney and it was not until then that we heard from the client via this compliantPlease let me know if you need any documents for substantiation of contact and we appreciate your assistance in regards to this matter

Complaint: ***
I am rejecting this response because: what they are responding to means nothing and proves they are lying thru their teethCan they provide me hard copy facts like copies of these so called letters they claim to have sent me or records of attempted calls that I did not returnA cimplete summary, a timeline with dates and times of what transpired from when this nightmare all started til when they supposedly axed meThe fact of the matter is simply I needed their help to resolve my situation with the *** and they took advantage of my vulnerability at that stressful timeTell me this, why would I throw down nearly $and not fully cooperate with themThey have not done one thing to deserve being paid thisAnd my situation with the *** is til unresolved cause I not fully aware of the statusThese are the lowest kind of people on earth and I will fight and not give up till I get all of my money backI'm hoping these responses letters from them will get me some kind of reprieve or leniency from the ***Please continue this complaint cause we need to shut this company down and help prevent this from happening to other people I need those documents mailed to me at *** *** *** *** ** ***
Regards,
*** ***

Complaint: ***
I am rejecting this response because: what TaxSmith is saying in response is absolutely falseIf what they say is true please have them provide copies and records of whatever letters they say was supposedly sent to me that I did not reapond toThere was no letters of any kind received on my end nor phone calls or messages left of anykindI have not moved or changed my numberI do have copies of the contract I signed wirh TaxSmith that I can provide you and the recent *** letter notifying me taxsmith is no longer representing meHow funny is that that the *** would be the one to tell me I no longer have an *** representing meAnd my case remains unresolved because I have no idea what is going on with my *** caseDo you think that fair? Their ripping me off and who knows how many othersPlease have TaxSmith forward me copies of what the *** was requesting from me or better yet ask them what is the status of my case so that I can possibly resolve this matter with the *** once and for allI bet they have no clue because it was all preplanned to rip me off I will call the *** shortly to see what is happening on their end with regards to my caseTaxSmith initially was threatening me like I mentioned earlier that if I contacted *** to check status it would result as a cause for termination so I did nothing on my endPlease help meThey have my money and my case with the *** still remains unresolvedWhy would I not cooperate? And one more thing I remember when I f*t signed up with TaxSmith I wanted to deal with someone in personAnd they said they have one in all statesThat was the one reason why I went with themI never got to meet anyoneTheir excuse was he or she was in *** and times to *** occasionallyI got swindledI am telling the truthStop them so that no one else goes through what I'm going through
Regards,
*** ***

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Address: 65 Sheridan Parkside Drive, Tonawanda, New York, United States, 14150

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