I have ordered many hundreds of dollars of merchandise from this vendor, but his handling of the most recent order has alienated me as a customer hereafter I ordered 5x 25lb cases of chocolate Two of those cases never showed up It turns out that they were inadequately bound together, came loose, and were lost in shipment Because they were inadequately bound together, [redacted] did not pay the claim, and I was not refunded the $200+ for the lost cases Not only was customer service a problem, he actually blamed me! I can't think why he would get so defensive, but I would recommend not working with this company
I have ordered many hundreds of dollars of merchandise from this vendor, but his handling of the most recent order has alienated me as a customer hereafter I ordered 5x 25lb cases of chocolate Two of those cases never showed up It turns out that they were inadequately bound together, came loose, and were lost in shipment Because they were inadequately bound together, *** did not pay the claim, and I was not refunded the $200+ for the lost cases Not only was customer service a problem, he actually blamed me! I can't think why he would get so defensive, but I would recommend not working with this company
I ordered baked goods from this company for $I waited days and contacted them about my orderThe gentlement looked up my order and and said I had chosen the wrong delivery option and and proceeded to tell me I had done it on purpose because I was trying to rip off the systemI told him it was a mistake and that I was willing to pay the differenceHe yelled at me NO that my business was no good there, that I was a cheapo, and I did it on purposeI have NEVER seen such bad customer serviceAnd had I not called they would of never told me of the mistake and they would of kept my money
I have ordered many hundreds of dollars of merchandise from this vendor, but his handling of the most recent order has alienated me as a customer hereafter I ordered 5x 25lb cases of chocolate Two of those cases never showed up It turns out that they were inadequately bound together, came loose, and were lost in shipment Because they were inadequately bound together, [redacted] did not pay the claim, and I was not refunded the $200+ for the lost cases Not only was customer service a problem, he actually blamed me! I can't think why he would get so defensive, but I would recommend not working with this company
I have ordered many hundreds of dollars of merchandise from this vendor, but his handling of the most recent order has alienated me as a customer hereafter I ordered 5x 25lb cases of chocolate Two of those cases never showed up It turns out that they were inadequately bound together, came loose, and were lost in shipment Because they were inadequately bound together, *** did not pay the claim, and I was not refunded the $200+ for the lost cases Not only was customer service a problem, he actually blamed me! I can't think why he would get so defensive, but I would recommend not working with this company
Revdex.com:At this time, I have not been contacted by L'Epicerie regarding complaint ID ***.Sincerely,*** ***
I ordered baked goods from this company for $I waited days and contacted them about my orderThe gentlement looked up my order and and said I had chosen the wrong delivery option and and proceeded to tell me I had done it on purpose because I was trying to rip off the systemI told him it was a mistake and that I was willing to pay the differenceHe yelled at me NO that my business was no good there, that I was a cheapo, and I did it on purposeI have NEVER seen such bad customer serviceAnd had I not called they would of never told me of the mistake and they would of kept my money