La Bakery Boutique

**- As stated by the BusinessAll complaints received from customers, either directly as is usually the case, or indirectly such as through your organization, are taken very seriously and are given careful considerationWe have updated our website and the reservation page to indicate that the
Waterpark does sell outWaterpark tickets purchased online with a reservation fee absolutely guarantee the purchaser entry into the Waterpark on the day reservedAs with all similar facilities, once the established capacity is reached it would be unsafe to allow entry to customers who arrive without prepaid ticketsThe established safe capacity of the Waterpark is 1,The Waterpark cannot reasonably be compared with large facilities such as Disneyland and Six Flags Magic Mountain, neither of which are waterparks, since Disneyland has a total capacity of approximately 117,and has, on occasion, turned customers away and Magic Mountain has an approximate capacity of 80-100,It is common practice for organizations to charge a reservation or processing fee to guarantee space or entryThe Lake Casitas Recreation Area where the Waterpark is located is operated as an enterprise fund and must independently sustain itself With regard to the request made for ticket refund and additionally, the issuance of a parking pass, prior to the reserved date of July 3, 2015, the customer subsequently redeemed the tickets she purchased online on June on the reserved dayPlease let me know if you require any further informationVery truly yours,