La Brasca Five Minute Pizza

Initial Business Response / [redacted] (1000, 5, 2015/10/01) */ Contact Name and Title: Mike [redacted] CEO Contact Phone: [redacted] Contact Email: [redacted] 2002! years ago we installed a new roof the above mention property is at ft elevation yes the ridge cap is showing excessive ware and needs to be replaced this is not a workmanship issue, I told [redacted] that to save going after the manufacture warrantee, I would ,at no cost to him install new ridge cap free! When we had a some free timeI have the replacement ridge in my shop that I brought in special for himwe are booked solid two month outI sorry we could not meet his time lineJeff would need to go after the manufacture to receive any kind of compensation for the year old composition ridge Initial Consumer Rebuttal / [redacted] (3000, 7, 2015/10/03) */ (The consumer indicated he/she DID NOT accept the response from the business.) [redacted] verbally promised me at least twice that he'd have someone come up on two weekends to meet our closing deadlineHe should not makie empty promises and put good clients' backs up against a closing deadlineIf he had been more truthful and returned phone calls, I might be more reasonableHowever I resent being misleadA little honesty and common courtesy would have been appreciated Final Consumer Response / [redacted] (4200, 11, 2015/10/14) */ (The consumer indicated he/she DID NOT accept the response from the business.) I was not threatening and was very respectful and polite with the owner in question throughoutThe manufacturer is no longer in business and the work has been completed by othersThe owner should stop making promises he cannot fulfillSince he has demonstrated a lack of integrity in this matter, I do not expect satisfaction and would ask this case be closedGood luck, Mr [redacted] Final Business Response / [redacted] (4000, 9, 2015/10/14) */ States in our proposal we "Class A Roofing" are not responsible for the materials warranty we will assist the client in the filing of the warrantee claim against the manufacture, but will not be threatened, nor be held finically responsible for a defect, other than workmanship

Initial Business Response /* (1000, 5, 2015/10/01) */
Contact Name and Title: Mike [redacted] CEO
Contact Phone: [redacted]
Contact Email:[redacted]
2002! 13 years ago we installed a new roof.
the above mention property is at 7200 ft elevation.
yes the ridge cap is showing excessive...

ware.
and needs to be replaced.
this is not a workmanship issue, I told [redacted] that to save going after the manufacture warrantee, I would ,at no cost to him install new ridge cap.
free! When we had a some free time. I have the replacement ridge in my shop that I brought in special for him. we are booked solid two month out. I sorry we could not meet his time line. Jeff would need to go after the manufacture to receive any kind of compensation for the 13 year old composition ridge.
Initial Consumer Rebuttal /* (3000, 7, 2015/10/03) */
(The consumer indicated he/she DID NOT accept the response from the business.)
[redacted] verbally promised me at least twice that he'd have someone come up on two weekends to meet our closing deadline. He should not makie empty promises and put good clients' backs up against a closing deadline. If he had been more truthful and returned phone calls, I might be more reasonable. However I resent being mislead. A little honesty and common courtesy would have been appreciated.
Final Consumer Response /* (4200, 11, 2015/10/14) */
(The consumer indicated he/she DID NOT accept the response from the business.)
I was not threatening and was very respectful and polite with the owner in question throughout. The manufacturer is no longer in business and the work has been completed by others. The owner should stop making promises he cannot fulfill. Since he has demonstrated a lack of integrity in this matter, I do not expect satisfaction and would ask this case be closed. Good luck, Mr [redacted].
Final Business Response /* (4000, 9, 2015/10/14) */
States in our proposal we "Class A Roofing"
are not responsible for the materials warranty.
we will assist the client in the filing of the
warrantee claim against the manufacture, but will not be threatened, nor be held finically responsible for a defect, other than workmanship.