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La Casa De Oro

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Review: On 12/**/13 at 6:34pm, I arrived at La Casa De Oro / Celulares Inc. (Lic #[redacted]) cellphone service establishment and was informed on unlocking and cellphone service conversion. I unlocked my I-phone 4S phone for cell phone service conversion(Verizon to T-Mobile). At no time was I ever informed of any problems or drawbacks by [redacted](alleged [redacted]). Once my cell phone was unlocked, it was also converted to T-Mobile service by [redacted] at same store. I discovered that the conversion did not deliver as guaranteed by [redacted], I am unable to receive any picture mail and voice mail after it became unlock and converted. I arrived back to the store on 12/**/13 at 1:00pm and requested a refund, due to false sales presentation/verbal advertisement and [redacted] adamantly refused to provide me a refund for $65.32. I remain in the store and notified 911, once they arrived they forwarded to your agency.

I would much appreciate your assistance in this matter.

Thank youDesired Settlement: Would much appreciate a refund of $65.32 from Debit Card Purchase.

Consumer

Response:

At this time, I have not been contacted by Electronicsemall.com regarding complaint ID [redacted].

Sincerely,

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Description: INTERNET SHOPPING SERVICES

Address: 207 W San Francisco St, Santa Fe, New Mexico, United States, 87501

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