LA Furnished Apartments

Don't make the mistake I did Listen to the bad reviews because I experienced all the problems mentioned I was assured by the leasing agent that the company was â under new managementâ and that the past reviews were not a representation of the new people I went to the office to pick up the keys I was handed everything quickly and walked to the door mid sentence and told that â people are happy and everything will be fineâ After the door was shut in my face I went to the unit In the communication before renting I was told that the TV had Roku and Netflix but I could still get â up to local stations with the digital antenaâ The Roku worked fine but there was no antena in the apt They sent someone days later to put in the antenna and said that it worked I could only get pix elated blurry stations for a few seconds at a time I told them and they sent a tech to the apt who said â everything was fineâ I asked the leasing agent and the owner to come to the apt so I could show them They only kept telling me that the technician came and said everything was fine I insisted it was not and asked them to come They would not At the end of the month I complained again asking for some consideration for not having TV for a month (Imagine being in LA and not being able to even watch the Oscars!) They said that they already paid $to send a technician to the apt and that everything was fine I again asked them to stop by and they stopped answering my emails When I checked in to the apt the place was dusty like crazy The fridge, the bathroom (plus mold and mildew all over the shower doors) The cocktail and side tables all covered in dustI complained and they said they would send a cleaning crew The place remained dirty throughout and they claimed they sent a housekeeper I offered for them to come by and check out all the dirt dust and mold and they would not I took several photos (if anybody needs confirmation of the situation) They kept insisting a housekeeper came I told them not to pay the bill because they clearly did not do anything I went to the store and got cleaning supplies and cleaned myself Asked them to pay for the cleaning supplies (I asked for $12) and they gave me nothing When I got my deposit back ($1000, weeks later) they send an invoice saying that they â waivedâ the $technician fee They obviously thought that they were doing me a favor not charging me for someone to come and not fix something Every time I e-mailed or called they were dry and unfriendly people, never offered any apology and kept mentioning how the leasing agent â came over to put the antennaâ Its amazing how they think that coming and giving what is advertised is a favor They acted like ungrateful spoiled children who were inconvenienced by your staying in their apartments It was the only negative part of an otherwise wonderful trip to Los Angeles, but I felt I have to alert potential future guests to find another option to stay If you do stay with them insist on paying partial credit card so that you are protected if they don't offer services If you pay all upfront don't expect to get anything back from services that they do not provide Beware of extra fees too because they put in the contact that you can pay for extra electric use and cleaning fees Just be very careful Get any promises in writing via email or contract because they do not keep their word

I was visiting LA for the summer and found my apartment to be exactly what I was looking for. I was able to walk a few blocks and go to cafes on Wilshire or the LACMA. The Grove was also nearby. The apartment had everything I needed, from table settings to towels, to comfy furniture. I liked how this company was small but well run.

Overall, I had a very positive experience. I came into town for three months to work on a company project. I was worried about noise since I needed a quiet apartment. I was pleasantly surprised that the building was quiet, people were friendly and professional. I loved that my apartment overlooked a view of Miracle Mile since I was in an upper unit. From the start, the employees at LA Furnished were friendly and took care to make sure my stay was an enjoyable experience. When there was a neighborhood electrical outage, LA Furnished was right there seeing if I needed anything. They really care to make this a positive experience. Highly recommend!

Don't make the mistake I did. Listen to the bad reviews because I experienced all the problems mentioned. I was assured by the leasing agent that the company was “under new management” and that the past reviews were not a representation of the new people. I went to the office to pick up the keys. I was handed everything quickly and walked to the door mid sentence and told that “people are happy and everything will be fine”. After the door was shut in my face I went to the unit.

In the communication before renting I was told that the TV had Roku and Netflix but I could still get “up to 40 local stations with the digital antena”. The Roku worked fine but there was no antena in the apt. They sent someone 2 days later to put in the antenna and said that it worked. I could only get pix elated blurry stations for a few seconds at a time. I told them and they sent a tech to the apt who said “everything was fine”. I asked the leasing agent and the owner to come to the apt so I could show them. They only kept telling me that the technician came and said everything was fine. I insisted it was not and asked them to come. They would not. At the end of the month I complained again asking for some consideration for not having TV for a month (Imagine being in LA and not being able to even watch the Oscars!). They said that they already paid $80 to send a technician to the apt and that everything was fine. I again asked them to stop by and they stopped answering my emails.

When I checked in to the apt the place was dusty like crazy. The fridge, the bathroom (plus mold and mildew all over the shower doors). The cocktail and side tables all covered in dust. I complained and they said they would send a cleaning crew. The place remained dirty throughout and they claimed they sent a housekeeper. I offered for them to come by and check out all the dirt dust and mold and they would not. I took several photos (if anybody needs confirmation of the situation). They kept insisting a housekeeper came. I told them not to pay the bill because they clearly did not do anything. I went to the store and got cleaning supplies and cleaned myself. Asked them to pay for the cleaning supplies (I asked for $12) and they gave me nothing.

When I got my deposit back ($1000, 3 weeks later) they send an invoice saying that they “waived” the $80 technician fee. They obviously thought that they were doing me a favor not charging me for someone to come and not fix something. Every time I e-mailed or called they were dry and unfriendly people, never offered any apology and kept mentioning how the leasing agent “came over to put the antenna”. Its amazing how they think that coming and giving what is advertised is a favor. They acted like ungrateful spoiled children who were inconvenienced by your staying in their apartments. It was the only negative part of an otherwise wonderful trip to Los Angeles, but I felt I have to alert potential future guests to find another option to stay. If you do stay with them insist on paying partial credit card so that you are protected if they don't offer services. If you pay all upfront don't expect to get anything back from services that they do not provide. Beware of extra fees too because they put in the contact that you can pay for extra electric use and cleaning fees. Just be very careful. Get any promises in writing via email or contract because they do not keep their word.