La Grange Nails

Dear: Ms [redacted] / our value customer I am deeply apologize about your unpleasant visit on March I was terrified to found out what you had went through with your visit at our salon and to reach us for your complaintWe had investigated your case and found out that the scrubbing tool that was use to serve you was a defective product, the scrub metal piece of the tool wasn’t glue well to the tool it self wich is leading to cutting when scrub it on your feetWith this finding we had decide not to use this product at our salon any more by replace it with the one that use pumice stone wich had proven very safe to use I am gladly to give you your full refund of $and thank you for your complaint in such good manner to help us improve our service in the futureI want you to know that our customer satisfaction are very important to usAgain I am very sorry for the incident mammaSincerely [redacted] / salon owner

Dear: Ms [redacted] / our value customer I am deeply apologize about your unpleasant visit on March I was terrified to found out what you had went through with your visit at our salon and to reach us for your complaintWe had investigated your case and found out that the scrubbing tool that was use to serve you was a defective product, the scrub metal piece of the tool wasn’t glue well to the tool it self wich is leading to cutting when scrub it on your feetWith this finding we had decide not to use this product at our salon any more by replace it with the one that use pumice stone wich had proven very safe to use I am gladly to give you your full refund of $and thank you for your complaint in such good manner to help us improve our service in the futureI want you to know that our customer satisfaction are very important to usAgain I am very sorry for the incident mamma Sincerely [redacted] / salon owner

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me Thank you for taking responsibility for this incident and making the corrections needing for everyone's safety.
Regards,
*** ***

Dear: Ms. [redacted] / our value customer

I am deeply apologize about your unpleasant visit on March 5 2016. I was terrified  to  found out what you had went through with your visit at our salon and to reach us for your...

complaint. We had investigated your case and found out that the scrubbing tool that was use to serve you was a defective product, the scrub metal piece of the tool wasn’t glue well to the tool it self wich is leading to cutting when scrub it on your feet. With this finding we had decide not to use this product at our salon any more by replace it with the one that use pumice stone wich had proven very safe to use.            
             I am gladly to give you your full refund of $76.00 and thank you for your complaint in such good manner to help us improve our service in the future. I want you to know that our customer satisfaction are very important to us. Again I am very sorry for the incident mamma.


Sincerely [redacted] / salon owner

Dear: Ms. [redacted] / our value customer I am deeply apologize about your unpleasant visit on March 5 2016. I was terrified  to  found out what you had went through with your visit at our salon and to reach us for your complaint. We had investigated your case and found out that the...

scrubbing tool that was use to serve you was a defective product, the scrub metal piece of the tool wasn’t glue well to the tool it self wich is leading to cutting when scrub it on your feet. With this finding we had decide not to use this product at our salon any more by replace it with the one that use pumice stone wich had proven very safe to use.                          I am gladly to give you your full refund of $76.00 and thank you for your complaint in such good manner to help us improve our service in the future. I want you to know that our customer satisfaction are very important to us. Again I am very sorry for the incident mamma. Sincerely [redacted] / salon owner