La Habra Relocations

This Company violated the "NOT TO EXEED COST" written estimate I received from them, they added extra charges at the time of the move that I could not refuse because I closed my escrow and I had to give the keys to the new owners the next day, and they charge me more money for a shuttle truck to move my furniture because they brought a wheeler to my place of resident in Santa Monica, Cathat could not make turns in the street or the ally to load my furniture ??????!!!!!!!!!!, and then they had to loaded to back into the wheeler at their warehouse ???????!!!!!!!!!

Mr. [redacted]
I’m the General Manager of La Habra Relocations agent for Wheaton Worldwide Moving and I have received a copy of your filing with the Revdex.com dated January 15, 2014. Thank you for bringing this situation to my attention. Moving is a stressful ordeal and is only...

made worse when things don’t go as planned. For that I apologize. I have made contact with Wheaton claims department and they state they have not received your claim form as January 24, 2014. You did choose to move with minimum coverage but it would be helpful to have a completed claim form to work with for some sort of resolution. Can you forward that to my attention either via e-mail or the address listed below?
 
As for the “drunk mover” all our La Habra Relocations crews get criminal background checks and random drug screenings. Had you mentioned your concern on the day of the move, February 27, 2013, we would have sent that crew member in for screening. We do not tolerate that behavior nor should you be exposed to it.
 
I appreciate this opportunity to address your concerns as our valued customer. Sincerely.  
 
[redacted]
General Manager