La-Z-Boy Furniture Galleries Seattle Reviews (25)
Review: I've attached email correspondence with lazboy regarding a recliner I purchased from them. They never fixed the issue when it was still under the one year warranty and now they are telling me to use the extended warranty that I also purchased through lazboy but they never gave me the extended warranty info/card. I was unaware that there was a card they lead me to believe I would just have to contact lazboy. They put fixing my recliner and I'm stuck with broken chair. see attached emails.
Review: We bought a recliner from lazyboy, Lynnwood. after a few days my husband was having backaches and trouble with his legs from the chair to the point he could not sit in it. the chair is poor quality and you can feel the frame under the arms when you get up. we had our old lazyboys for 15 years and never had a problem, the only reason we wanted a new one was to change color and the old one was getting faded, my husband cannot use this chair.I called lazyboy 3 times and they never responded to me.Then I emailed the lazyboy head-quarters and they said to get hold of the store where we purchased the chair. I called and talked to the manager, who was very unfriendly and she said they have a 3 day return policy, which I think is ridiculous when you spent that kind of money. she said it has been to long to return it. After a month we cannot do anything. She also said there was no record of my calls. We didn't use the chair, it sat in our spare bedroom while I tried to reach this store. they never got back to me until it was to late to return it.Now we seem to be stuck with a chair we cannot use.we are senior citizens and on a tight budget, now we have a chair we can't use. this chair is not the quality of our old Lazyboy's. We bought the chair on 1/28/2014 but could not pick up the chair until four or five days later.
Review: On May 5th, 2013 My wife and I ordered a power recliner that was on sale by the entrance, $1799.99, and a 3 piece couch set, piece one $950, piece two-$950, and piece three-$799 giving a $500 deposit at that time. Additionally we purchased a "Pro Care" protection package for the couch set $249.99, requested delivery $129.99. This totaled $5342.47 which included tax @ 9.5% (totaling $463.50).
Review: I purchased a chair and couch on Nov 15, 2014. It was delivered on 11/26. I also spent $200.00 for Pro care fabric protection. The chair started pilling less that 2 months after receiving it. Ce [redacted], said it wa my fabric causing the pilling, and too bad they only have a return policy of 3 days. What the, what???Desired Settlement: I wish a full refund for this chair.
Review: We purchased a five year protection plan based on sales person stating it covered padding and fabric that included wear. Three in a half years later the fabric is worn and we are being told the plan we purchased only covers spills and damage. Store manager openly admitted have problems with our sales person [redacted] Store offered to pick up and attempt repair but only if we paid a portion of the cost.Desired Settlement: Refund of purchase sold to us under false pretense.
La-Z-Boy Furniture Galleries Seattle Rating
Description: Furniture - Retail, Home Accessories, Interior Decorators & Designers, Tables - Folding
Address: 21214 66th Ave S, Kent, Washington, United States, 98032-2445
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