We purchased a new travel trailer on June 8, 2016 and paid with a cashier's check drawn from our savings. When we picked up the trailer a week later, we were told that the title would be sent to us in two week. The day after we picked it up, we received a called from one of their salesman telling us that since we paid with a cashier's check, he assumed that we had purchased the trailer with a loan and that he would be filing a lien on the trailer. I immediately called back and left a message that in no uncertain terms informed the salesman that the funds were not from a loan but from my savings and that he should not, under any circumstances, file a lien. I then called the manager who assured me he would talk to his employee to head off the filing of the lien. Nearly four week later, we still didn't have a title. I again talked to the manager of Labadie RV who assured me he would follow up and find out what happened to our title. Hearing nothing after a few days, I visited the business in person and was told that a lien was filed in spite of my phone call and information to the contrary and was told by the salesman who filed it that he just "has to go over and take the lien off." I let it be known in no uncertain terms that I expected that to be done by the end of the week. Thus far, I have no complaints about the travel trailer we were sold, but dealing with such incompetent employees has left a very sour taste for doing business with Labadie RV ever again and I would not recommend the experience for anyone else.
After considerable research on which RV we wanted, our search next focused on finding the best price. Unfortunately, the dealers in our area (Texas) would or could not compete with [redacted] RVs. Since this small dealer was 1250 miles from us we hesitated to consider buying from them. But the price couldn't be beat and we decided to make a vacation out of purchasing our RV there. This was a good decision. Our trip expenses along with gasoline were far under the savings of over $3000 and the employees were very friendly and informative. [redacted] went out of his way to find a campground for us to spend our first night in the travel trailer on our way back. We would do business with this company again. There is nothing about our buying experience with [redacted] RVs that we would change.
We purchased a new travel trailer on June 8, 2016 and paid with a cashier's check drawn from our savings. When we picked up the trailer a week later, we were told that the title would be sent to us in two week. The day after we picked it up, we received a called from one of their salesman telling us that since we paid with a cashier's check, he assumed that we had purchased the trailer with a loan and that he would be filing a lien on the trailer. I immediately called back and left a message that in no uncertain terms informed the salesman that the funds were not from a loan but from my savings and that he should not, under any circumstances, file a lien. I then called the manager who assured me he would talk to his employee to head off the filing of the lien. Nearly four week later, we still didn't have a title. I again talked to the manager of Labadie RV who assured me he would follow up and find out what happened to our title. Hearing nothing after a few days, I visited the business in person and was told that a lien was filed in spite of my phone call and information to the contrary and was told by the salesman who filed it that he just "has to go over and take the lien off." I let it be known in no uncertain terms that I expected that to be done by the end of the week. Thus far, I have no complaints about the travel trailer we were sold, but dealing with such incompetent employees has left a very sour taste for doing business with Labadie RV ever again and I would not recommend the experience for anyone else.
After considerable research on which RV we wanted, our search next focused on finding the best price. Unfortunately, the dealers in our area (Texas) would or could not compete with [redacted] RVs. Since this small dealer was 1250 miles from us we hesitated to consider buying from them. But the price couldn't be beat and we decided to make a vacation out of purchasing our RV there. This was a good decision. Our trip expenses along with gasoline were far under the savings of over $3000 and the employees were very friendly and informative. [redacted] went out of his way to find a campground for us to spend our first night in the travel trailer on our way back. We would do business with this company again. There is nothing about our buying experience with [redacted] RVs that we would change.