Good afternoon,I personally reached out to Mrs [redacted] this afternoon and left her a message with my direct phone number and an explanation of what I believe to be another misunderstandingAs initially stated in my last response, one nights stay has been refunded to Mrs [redacted] Once that refund is processed on our end we then reached out to Expedia.com which is the 3rd party booking company that Mrs [redacted] utilized to make her reservation and informed them that we were refunding one nights stayTo the best of our knowledge someone from [redacted] .com attempted to contact Mrs [redacted] with regards to her refund and not a Representative from the Nugget HotelWe are happy to help Mrs [redacted] with this interaction in any way we can
Good afternoon,I personally reached out to Mrs [redacted] this afternoon and left her a message with my direct phone number and an explanation of what I believe to be another misunderstandingAs initially stated in my last response, one nights stay has been refunded to Mrs [redacted] Once that refund is processed on our end we then reached out to Expedia.com which is the 3rd party booking company that Mrs [redacted] utilized to make her reservation and informed them that we were refunding one nights stayTo the best of our knowledge someone from [redacted] .com attempted to contact Mrs [redacted] with regards to her refund and not a Representative from the Nugget HotelWe are happy to help Mrs [redacted] with this interaction in any way we can