Truck number 753: Jeff *** and Donald *** arrived at the home I was moving into prior to my arrival I had left a note for them to call me should this happen and they did They were kind enough to wait for me to arrive because the water was turned off and they couldn't turn it on until someone was present I want to thank them again and let everyone know how kind they were to me *** ***
The billing system Huntsville Utilities has in place is extremely difficult to work with a schedule. When I receive my bill I do not have a month to pay it like I do with all my other bills. Additionally, I did not receive a bill in the mail this last time and got a notice this past Saturday that my utilities were subject to being cut off if payment was not received by today. That did not allow sufficient time for payment to mailed, at minimum they should have provided at least a week in this situation and customers should have a month to pay regularly scheduled bills. My mortgage is due once a month, my credit cards are due once a month, I pay my bills once a month but cannot pay my Huntsville Utilities bill at the same time I pay my other bills because of their billing cycle. If I could choose which utility service I could have it would not be Huntsville Utilities but we are forced to use them since they are the only utility service in the area!
Truck number 753: Jeff *** and Donald *** arrived at the home I was moving into prior to my arrival I had left a note for them to call me should this happen and they did They were kind enough to wait for me to arrive because the water was turned off and they couldn't turn it on until someone was present I want to thank them again and let everyone know how kind they were to me *** ***
The billing system Huntsville Utilities has in place is extremely difficult to work with a schedule. When I receive my bill I do not have a month to pay it like I do with all my other bills. Additionally, I did not receive a bill in the mail this last time and got a notice this past Saturday that my utilities were subject to being cut off if payment was not received by today. That did not allow sufficient time for payment to mailed, at minimum they should have provided at least a week in this situation and customers should have a month to pay regularly scheduled bills. My mortgage is due once a month, my credit cards are due once a month, I pay my bills once a month but cannot pay my Huntsville Utilities bill at the same time I pay my other bills because of their billing cycle. If I could choose which utility service I could have it would not be Huntsville Utilities but we are forced to use them since they are the only utility service in the area!