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Laboratory Institute of Merchandising

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Laboratory Institute of Merchandising Reviews (2)

I am a parent of student at LIM who will be transferring out and enrolling in [redacted]. She said the school is more like a high school than a college.

My complaint is with the administration. I am divorced and paid my portion of her tuition via LIM's online service. I paid her Spring 2016 tuition and then she decided to transfer out. When I inquired about a refund, I was told that I would receive my portion in two weeks. That was in December 2015. After several calls that were not returned by Kevin S[redacted], I was finally able to speak to Matthew L[redacted] who informed me that LIM does not refund tuition checks to the parents, but to the student. This policy is asinine. The school is set up with an online payment system from each parent and yet the school cannot return refunds in the exact same fashion?

Review: My college has a policy where you have to pay upfront the whole dorm fee with your tuition. So, I wasn't able to complete the whole school year and only stayed in the dorms for one semester. I was told by a dean who no longer works at the school that I would be given a refund for the semester I wasn't attending since I wouldn't be living in the dorms. Since leaving the college I haven't heard a concise word about receiving a refund and my parents and I have tried contacting them on several occasions. Given that I have been gone from the school for about four months and nobody is getting back to us about the status of my refund at all. I have even taken the initiative to contact the [redacted] of the school and still no response. This is a very large amount of money that is owed to me and I don't want to let my money go to waste even more than it has going to the school in the first place.Desired Settlement: Give the refund that was promised and is owed to me.

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Description: SCHOOLS-GENERAL INTEREST

Address: 12 East 53rd Street, New York, New York, United States, 10022

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