Labyrinth Great Danes

Keela Lavers of Labyrinth Great danes Advertised on Facebook Kuranda dog beds. I contacted her and ordered an XL dog bed on June 28th 2022. No, I have not received the dog bed. Order date June 28
August 11 @ 10:07PM I asked if Keela new when the dogs beds were coming
August 11 @ 11:14 PM Keela said she was going to double check and get back to me as to why the dog bed had not arrived yet. I received no update
August 18 @ 4:49 PM I asked if there was any news on the dog bed
August 19 @ 6:28 AM Keela saud she was waiting for an update. That the bed had been halted in transit in Ontario
September 2 @ 2:34 PM Keela said she was working on getting the dog bed reshipped September 16 @ 11:02 AM I asked if there were any updates on the dogs beds. I received no response
September 21 @ 1:40 PM I assked again if there were any updates on the dog bed September 22 @ 6:07 PM Keela said she was waiting on a refund to be processed and as soon as she received it she would send it back to me
October 18 @11:18 AM I asked if there was any news. I received no response
October 22 @ 11:00 AM I asked again if there was any news on the dog bed. Again I received no response
October 25 @ 2:27 PM I asked if there was any news. Again no Response
October 26 @ 11:19 AM I sent "?"
October 26 @ 11:42 AM Keela said she sent her last message to my old number that I havent had in over a year. she said that she could send me a refund or was getting an order from a different supplier.
October 26 @ 11:42 AM I asked for a refund as I was told on September 22 that I would be being sent a refund. I told her that I had purchased a custom dog bed elsewhere. I would not have purchased another dog bed if I wasnt informed that I would be receiving a refund in September
October 27 @ 8:00 PM I asked when I would be receiving my refund. No Response October 28 @ 9:42 AM I sent "?" message is marked as read.

I have not seen any proof that a dog bed was ever shipped nor have a received a refund. Everytime I have asked I was given a new excuse and now I am receiving no response. I believe that there never was a dog bed and Keela was just hoping that I would stop asking about the bed for she could pocket my money. Please don't purchase anything from Keela or Labyrinth Great Danes via e-transfer.

Complaint: I am rejecting this response because: The receipt does not contain the information required for tax purposes - namely the business number and the GST filing number Sincerely, [redacted] ***

HiThis is *** ***, I am actually the silent partner in Labyrinth Great DanesI have a breeding Kennel Permit through *** *** *** countyDue to the small business nature we are not required to have a Gst #My daughter *** *** is the face of Labyrinth Great Danes and usually deals with all day to day activity.I contacted my accountant and she did email an explanation as you will see below. If you have any further questions feel free to contact her This email is to advise that Mrs*** ***’ Dog breeding business is a proprietorship and does not have a GST number for her business as her revenue does not go over $30,The revenue is added with her personal taxes at year end. *** ***, ***.*** *** * *** ***
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If anymore info is required please email me***Labyrinth Great Danes

Complaint: 11550082
I am rejecting this response because: The receipt does not contain the information required for tax purposes - namely the business number and the GST filing number.
Sincerely,
[redacted]