Revdex.com: I have reviewed the response made by the business in reference to complaint ID 10534243, and find that this resolution is satisfactory to me Regards, [redacted] ***
The customer put in an incorrect email addressThey put in ***@yahoo.com instead of ***@yahoo.com therefore she did not receive our emails on Feb 26, March 8th and March 18th indicating that the item was backorderedSee email thread belowWe have refunded this woman's money
and the matter is now closedThank you,
*** ***
*** ***,
I am writing regarding your Maps.com order # 3***
I have been informed by the supplier that the guide you ordered is currently on order from the publisher as should arrive in inventory early next week
Your order will ship as soon as the guide arrives
Please let me know if you would like to wait for the guide to arrive or is you prefer that I cancel your order and refund your credit card
I apologize for the delay and for any inconvenience this has caused
Regards,
*** ***
Customer Service
Hello ***,
I have contacted the supplier gain regarding your order and have not hear back
Please let me know if you would like to continue to wait for the order or if you prefer I cancel and refund your credit card
I apologize for the delay
Regards,
*** ***
Customer Service
From: *** ***
Sent: Thursday, February 26, 4:PMTo: '***@yahoo.com'Subject: Maps.com order # 33***
Hello ***,
I have contacted the supplier regarding your order and due to the severe weather back east shipping has been delay
We are hoping the resume shipping on Monday
I will forward tracking once the order has shipped
Regards,
*** ***
Customer Service
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID 10534243, and find that this resolution is satisfactory to me.
Regards,
[redacted]
Revdex.com: I have reviewed the response made by the business in reference to complaint ID 10534243, and find that this resolution is satisfactory to me Regards, [redacted] ***
The customer put in an incorrect email addressThey put in ***@yahoo.com instead of ***@yahoo.com therefore she did not receive our emails on Feb 26, March 8th and March 18th indicating that the item was backorderedSee email thread belowWe have refunded this woman's money
and the matter is now closedThank you,
*** ***
*** ***,
I am writing regarding your Maps.com order # 3***
I have been informed by the supplier that the guide you ordered is currently on order from the publisher as should arrive in inventory early next week
Your order will ship as soon as the guide arrives
Please let me know if you would like to wait for the guide to arrive or is you prefer that I cancel your order and refund your credit card
I apologize for the delay and for any inconvenience this has caused
Regards,
*** ***
Customer Service
Hello ***,
I have contacted the supplier gain regarding your order and have not hear back
Please let me know if you would like to continue to wait for the order or if you prefer I cancel and refund your credit card
I apologize for the delay
Regards,
*** ***
Customer Service
From: *** ***
Sent: Thursday, February 26, 4:PMTo: '***@yahoo.com'Subject: Maps.com order # 33***
Hello ***,
I have contacted the supplier regarding your order and due to the severe weather back east shipping has been delay
We are hoping the resume shipping on Monday
I will forward tracking once the order has shipped
Regards,
*** ***
Customer Service
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID 10534243, and find that this resolution is satisfactory to me.
Regards,
[redacted]