This letter is in response to the complaint that Mr [redacted] filed on for ID # [redacted] Our team has been working on resolving the complaint that MR [redacted] filed We have had a roofer repair the spot leaking on the roof, and we have had cut out all of the affected drywall on his ceiling and made sure that there was not any mold present, which there was not We left the area open for Mr [redacted] and a note explaining what we were doing, so that he could see for himself that no mold was present We are in the process closing the hole and completing the drywall repair We are estimating a completion date of Monday, December 1, 2014, at the latest Thank you so much for your patience We work very hard to make everyone happy and it is always our goal to make our residents happy Sincerely, [redacted] Property Manager%
This letter is to serve that LaFontenay Apartments has resolved the complaint with Ms [redacted] We have made all of the necessary repairs and given her a rental discount of $ I typed up a paper for Ms [redacted] , and both of us signed it that her concerns were addressed and that we gave her a rental concession for her inconvenience The original complaint and the signed letter are attached Thank you [redacted] LaFontenay Property Manager ###-###-#### [redacted]
This letter is in response to the complaint that Mr [redacted] filed on for ID # [redacted] Our team has been working on resolving the complaint that MR [redacted] filed We have had a roofer repair the spot leaking on the roof, and we have had cut out all of the affected drywall on his ceiling and made sure that there was not any mold present, which there was not We left the area open for Mr [redacted] and a note explaining what we were doing, so that he could see for himself that no mold was present We are in the process closing the hole and completing the drywall repair We are estimating a completion date of Monday, December 1, 2014, at the latest Thank you so much for your patience We work very hard to make everyone happy and it is always our goal to make our residents happy Sincerely, [redacted] Property Manager%
This letter is to serve that LaFontenay Apartments has resolved the complaint with Ms [redacted] We have made all of the necessary repairs and given her a rental discount of $ I typed up a paper for Ms [redacted] , and both of us signed it that her concerns were addressed and that we gave her a rental concession for her inconvenience The original complaint and the signed letter are attached Thank you [redacted] LaFontenay Property Manager ###-###-#### [redacted]