Laguna HandBags

Laguna Handbags has been in business for over years and has
been a stalwart member of the community, recognized for
excellence in standards and practices, donated to the American
Legion, and awarded business of the year on multiple occasions
We have assisted
veteran widows by donating over 25,
dollars in merchandise to those who experienced the tragedy of
losing a loved one who served this great countryWe have
propagated an exemplary record over all the years of being in
business and strive to maintain that ethos for as long as we can
The context of the sales transaction in question denote one of
innocence and no willful wrong doingThe manager was out of
town and the sales representative that handled the transaction
was not as experienced and knowledgeable as to the applications
of the enforced sales tax
We apologize for the error and promise our customers to be
more diligent in preventing any oversights that may occur in the
future. We are a hard working, blue collar, family business that hires
locally; the blood, sweat, and tears of this nation's economy and
the emblem of the American Dream
We would never willfully or intentionally execute an unlawful- -
business practice or transactionWe have served our community
and guests faithfully and with unimpeachable integrity for
decades and plan on continuing this tradition
Respectfully,
Laguna Handbags

Review: We purchased a purse and wallet at Laguna Handbags in Laguna Beach Calif. They have a button on their calculator that adds the sales tax to your purchase so you cannot see what the tax amount is on your receipt, but we figure it out to be 9.5% when current sales tax is 8% so they charge an extra 1.5% sales tax more than anyone else. When we asked then what the tax amount they were charging us, they said 8% but it was clear that they weren't and the salesperson said the owner programmed the tax in the calculator. This is fraud and cheating people out of money. Illegal!Desired Settlement: I want to be contacted back about what will be done to stop this buiness from ripping people off.

Business

Response:

Laguna Handbags has been in business for over 25 years and has

been a stalwart member of the community, recognized for

excellence in standards and practices, donated to the American

Legion, and awarded business of the year on multiple occasions.

We have assisted veteran widows by donating over 25,000

dollars in merchandise to those who experienced the tragedy of

losing a loved one who served this great country. We have

propagated an exemplary record over all the years of being in

business and strive to maintain that ethos for as long as we can.

The context of the sales transaction in question denote one of

innocence and no willful wrong doing. The manager was out of

town and the sales representative that handled the transaction

was not as experienced and knowledgeable as to the applications

of the enforced sales tax.

We apologize for the error and promise our customers to be

more diligent in preventing any oversights that may occur in the

future. We are a hard working, blue collar, family business that hires

locally; the blood, sweat, and tears of this nation's economy and

the emblem of the American Dream.

We would never willfully or intentionally execute an unlawful- -

business practice or transaction. We have served our community

and guests faithfully and with unimpeachable integrity for

decades and plan on continuing this tradition.

Respectfully,

Laguna Handbags