Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below TPI has reiterated it's misleading business practices only It has done nothing to rectify the situation that it makes pools of rooms available for rent that are not available for exchange Regards, [redacted]
In review of Ms. [redacted]’s account, it appears TPI has only
confirmed one exchange reservation under this account. Ms. [redacted] deposited a
1-Bedroom unit and received a 1-Bedroom unit in return via TPI’s exchange
program. This reservation was confirmed on 7/11/14 for travel on 7/17/15.
To...
address the issue of exchange availability vs rental
availability, TPI does not decide which units are offered for Rent vs Exchange.
This depends solely on the owner of the week being deposited into our program.
Members have the option of depositing weeks into our rental program with hopes
of receiving money in return as a result of TPI renting their unit. If an owner
chooses this option, then the unit deposited may only be confirmed via rental.
If the member decides to deposit a week with our exchange program to receive
exchange credit in return, it may only be offered for exchange. Many resorts
TPI manages will have both rental and exchange availability, however, they are
two completely separate programs and inventory pools. In order for a week to be
available in our exchange program, the week must be deposited into the exchange
program by the owner of the week.Further questions may be addressed by calling 800-365-7617, or
email [email protected].
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below.
TPI has reiterated it's misleading business practices only. It has done nothing to rectify the situation that it makes pools of rooms available for rent that are not available for exchange.
Regards,
[redacted]
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below TPI has reiterated it's misleading business practices only It has done nothing to rectify the situation that it makes pools of rooms available for rent that are not available for exchange Regards, [redacted]
In review of Ms. [redacted]’s account, it appears TPI has only
confirmed one exchange reservation under this account. Ms. [redacted] deposited a
1-Bedroom unit and received a 1-Bedroom unit in return via TPI’s exchange
program. This reservation was confirmed on 7/11/14 for travel on 7/17/15.
To...
address the issue of exchange availability vs rental
availability, TPI does not decide which units are offered for Rent vs Exchange.
This depends solely on the owner of the week being deposited into our program.
Members have the option of depositing weeks into our rental program with hopes
of receiving money in return as a result of TPI renting their unit. If an owner
chooses this option, then the unit deposited may only be confirmed via rental.
If the member decides to deposit a week with our exchange program to receive
exchange credit in return, it may only be offered for exchange. Many resorts
TPI manages will have both rental and exchange availability, however, they are
two completely separate programs and inventory pools. In order for a week to be
available in our exchange program, the week must be deposited into the exchange
program by the owner of the week.Further questions may be addressed by calling 800-365-7617, or
email [email protected].
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below.
TPI has reiterated it's misleading business practices only. It has done nothing to rectify the situation that it makes pools of rooms available for rent that are not available for exchange.
Regards,
[redacted]