Initial Business Response / [redacted] (1000, 5, 2015/06/24) */ These rooms were reserved through [redacted] That means [redacted] charges customers credit cardA representative from [redacted] called us to cancel these reservations, because they were booked at the wrong locationWe received a fax for cancellation from [redacted] and we cancelled the reservations and did not charge anything to [redacted] [redacted] should refund the guests credit card, because the guests credit card was charged by [redacted] Thank you, [redacted] manager Initial Consumer Rebuttal / [redacted] (3000, 7, 2015/06/26) */ (The consumer indicated he/she DID NOT accept the response from the business.) The first response was aggressive: no prove to us you stayed somewhere elseThey requested a fax of another reservation confirmationI just want to warn the public to be careful in dealing with this Days Inn South, Springfield, Il My interactions with them were delayed and difficultI would not use them in the futureI do not trust them
Initial Business Response / [redacted] (1000, 5, 2015/06/24) */ These rooms were reserved through [redacted] That means [redacted] charges customers credit cardA representative from [redacted] called us to cancel these reservations, because they were booked at the wrong locationWe received a fax for cancellation from [redacted] and we cancelled the reservations and did not charge anything to [redacted] [redacted] should refund the guests credit card, because the guests credit card was charged by [redacted] Thank you, [redacted] manager Initial Consumer Rebuttal / [redacted] (3000, 7, 2015/06/26) */ (The consumer indicated he/she DID NOT accept the response from the business.) The first response was aggressive: no prove to us you stayed somewhere elseThey requested a fax of another reservation confirmationI just want to warn the public to be careful in dealing with this Days Inn South, Springfield, Il My interactions with them were delayed and difficultI would not use them in the futureI do not trust them