[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the responseIf no reason is received your complaint will be closed Administratively Resolved]
Complaint: ***
I am rejecting this response because: The truck was never submerged in water and the dealership knows that When an engine blows there is water in the manifolds*** pulled the motor and there is no evidence of water damageThe Adjuster and two specialists pulled the motor out of the truck and all three agreed that the truck was never submerged in water and the motor was not even installed correctly.Seriously? They don't want to warranty their work, and they haven't explained as to why the motor they put in is not the motor that *** purchased The adjuster from *** called the company that they purchased motors from and the company stated that that motor did not come from themThis is still fraud whether the motor was supposedly submerged in water because the motor *** purchased did not go in this truck*** has the facts to this case and serial numbers on the motor did match up to motor taken outWe and *** know that Sunbelt Chrysler of City Lake defrauded us both serial numbers do not lie and truck went to a dealership not friendWe want action in this caseHard working people are being taken advantage by by bigger dealership like this oneThey have been caught by their greedPlease warn people of this fraud and insurance companies. Regards,
*** ***
WE RECOMMEND THAT *** CALL THE SALVAGE YARD WHERE THEY GOT THE ENGINE FROMWE ONLY INSTALLED THE ENGINE THAT WAS PROVIDE TO US*** PAID TNE AMOUNT OF THE ENGINE REPAIR THEY HAVE THE RECORDS OF WHAT THEY DIDONCE AGAIN *** HAS NOT BEEN IN CONTACT WITH SUNBELT
*** ELECTED TO PUT A USED ENGINE IN THIS VEHICLE WE DON'T WARRANTY ENGINE FROM SALVAGE YARDS OR THE LABORWE HERE AT SUNBELT HAVEN'T TALKED TO *** SINCE THIS ISSUECUSTOMER DID HAVE THE VEHICLE TOWED IN AND THEN TOW OUT TAKEN TO HIS FRIEND AT ANOTHER DEALERSHIPWHILE THE VEHICLE WAS
HERE WE DETERMINED THIS VEHICLE HAD BEEN SURMEGED IN WATER WITH MUDD IN INTAKE AND AIR FILTER HOUSINGWE HERE AT SUNBELT HAVE NO RESPONSIBILTY TO THIS CASE
[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the responseIf no reason is received your complaint will be closed Administratively Resolved]
Complaint: ***
I am rejecting this response because: The truck was never submerged in water and the dealership knows that When an engine blows there is water in the manifolds*** pulled the motor and there is no evidence of water damageThe Adjuster and two specialists pulled the motor out of the truck and all three agreed that the truck was never submerged in water and the motor was not even installed correctly.Seriously? They don't want to warranty their work, and they haven't explained as to why the motor they put in is not the motor that *** purchased The adjuster from *** called the company that they purchased motors from and the company stated that that motor did not come from themThis is still fraud whether the motor was supposedly submerged in water because the motor *** purchased did not go in this truck*** has the facts to this case and serial numbers on the motor did match up to motor taken outWe and *** know that Sunbelt Chrysler of City Lake defrauded us both serial numbers do not lie and truck went to a dealership not friendWe want action in this caseHard working people are being taken advantage by by bigger dealership like this oneThey have been caught by their greedPlease warn people of this fraud and insurance companies. Regards,
*** ***
WE RECOMMEND THAT *** CALL THE SALVAGE YARD WHERE THEY GOT THE ENGINE FROMWE ONLY INSTALLED THE ENGINE THAT WAS PROVIDE TO US*** PAID TNE AMOUNT OF THE ENGINE REPAIR THEY HAVE THE RECORDS OF WHAT THEY DIDONCE AGAIN *** HAS NOT BEEN IN CONTACT WITH SUNBELT
*** ELECTED TO PUT A USED ENGINE IN THIS VEHICLE WE DON'T WARRANTY ENGINE FROM SALVAGE YARDS OR THE LABORWE HERE AT SUNBELT HAVEN'T TALKED TO *** SINCE THIS ISSUECUSTOMER DID HAVE THE VEHICLE TOWED IN AND THEN TOW OUT TAKEN TO HIS FRIEND AT ANOTHER DEALERSHIPWHILE THE VEHICLE WAS
HERE WE DETERMINED THIS VEHICLE HAD BEEN SURMEGED IN WATER WITH MUDD IN INTAKE AND AIR FILTER HOUSINGWE HERE AT SUNBELT HAVE NO RESPONSIBILTY TO THIS CASE