Dear Revdex.com of Wisconsin.Lake Country Concrete Spec Inc, is responding to a complaint that was filed with the Revdex.com on 5/# [redacted] In the complaint file [redacted] was not happy with a repair that was made by my company to a crack in his concrete drivewayIt should be noted that under the terms and conditions of the contract enter in to by the [redacted] and my company number #of the terms and conditions clearly states the Lake Country dose not stand behind cracks in concrete do to the severe winters in Wisconsinthrough the frost and thaw cycles the ground is always moving and can cause the concrete to crackIt also should be noted that no contractor in Wisconsin can warranty concrete for cracksBecause Lake Country values our customer satisfaction and our tremendous pride in our A+ accredited rating with the Revdex.com I made immediate contact with [redacted] and scheduled for the cracked peaces of concrete to be removed and replaced at no cost to the home ownerLake Country Concrete installed the [redacted] Driveway according to industry standard and cracking of concrete is beyond our control but will continue to strive for customer satisfaction and will not settle for anything less then 100% satisfaction.Sincerely, [redacted] Lake Country Concrete Spec Inc###-###-#### cellOffice ###-###-####
Dear Revdex.com of Wisconsin.Lake Country Concrete Spec Inc, is responding to a complaint that was filed with the Revdex.com on 5/# [redacted] In the complaint file [redacted] was not happy with a repair that was made by my company to a crack in his concrete drivewayIt should be noted that under the terms and conditions of the contract enter in to by the [redacted] and my company number #of the terms and conditions clearly states the Lake Country dose not stand behind cracks in concrete do to the severe winters in Wisconsinthrough the frost and thaw cycles the ground is always moving and can cause the concrete to crackIt also should be noted that no contractor in Wisconsin can warranty concrete for cracksBecause Lake Country values our customer satisfaction and our tremendous pride in our A+ accredited rating with the Revdex.com I made immediate contact with [redacted] and scheduled for the cracked peaces of concrete to be removed and replaced at no cost to the home ownerLake Country Concrete installed the [redacted] Driveway according to industry standard and cracking of concrete is beyond our control but will continue to strive for customer satisfaction and will not settle for anything less then 100% satisfaction.Sincerely, [redacted] Lake Country Concrete Spec Inc###-###-#### cellOffice ###-###-####