The tile installer took much longer than estimated to complete the jobWe were told that he had experience with glass tile installation, but he did not seem to have that expertiseHe did not have the correct tool to cut glass tileHe made mistakes installing the tile where tiles were not lined up correctly and had to be uninstalled and reinstalledHe did not cut correctly around outlets leaving enough room to insert screws and had to redo some of thoseThere are several slightly cracked tilesMy husband had to point out the problemsHe was agreeable about fixing thingsThe second day he was supposed to arrive about 9:AM, but did not get here until 1:PM, which meant he did not finish until 8:PM on a Friday nightWhile he was working he kept getting calls from his supervisor asking if he was done yet, which seemed to distract him and add to his stressThe following day my husband spent hours wiping the dried grout haze off of the glass tile as it had dried to a hard finishWe would not use this company again or recommend themWe would also not use Installation Made Easy againWe should have used a local company that specialized in tile installation rather than the
My husband & I are very happy to refer *** *** & Patterson Remodeling & Custom Tile to all of our friends & family From the moment that *** walked into our home, we knew we had the right person for our jobWe had new floor tile installed throughout the house, a kitchen backsplash & the whole interior of the house painted*** price for everything was fair.He is honest, dependable, his crews were always on time & the jobs were completed as promisedWe couldn't be happier with our new home & everyone who sees our home is very impressed with the quality of the work & attention to detail that is the cornerstone of Patterson RemodelingThe quality of the work is very important to *** & it shows in the finished product We are behind this company 100%.They are the
real deal!
My fiancé and I just bought our first home and with much to be done decided to find a remodeling company that "can do it all." We were referred by friends to use Patterson RemodelingAfter seeing the beautiful job that was done at our friends home, we felt very comfortable going with Patterson We met with ***, one of the representatives and after just a couple of weeks they had completed everything, which the other companies that we received quotes from told us it would be done in no less that days which would postpone our move in dateTo our surprise, *** and his team got it all completed and looking amazing in half the timeI will be refer erring Patterson to everyone I know with an A+ rating Way to go guys!!!!!
The Monday after Thanksgiving we had a major water leak in our houseThe water extraction company was there in minutes from our phone callThey recommended Patterson for our repairs We needed four days of dehumidifying and drying and then new carpet, new tile, new wood floor and lots and lots of drywall repairWe were having family for Christmas and all I could do was cryMy husband works extensively with building vendors and warned me that things do not always go as planned and we should not expect this all to be completed before ChristmasWhen we met with *** and explained what was happening he said he would do his best to have it done by ChristmasWe had crews in the house nonstop and they worked quickly and efficiently *** was on top of any little hickups and gave us well more than 100% of his time and effortHe answered his phone more times than not and if I did leave a message he called me back quickly On Monday before Christmas we unpacked the last of the boxes returned to us by the contents company and family arrived three hours laterThe house looks amazing and we felt like we worked with a friend and not just a contractor We couldn't have asked for a better experience for going through such a difficult time
I would like to take a minute and let everyone at Revdex.com and Patterson Remodeling know how much my son & I appreciate their workMy son had a flood in his home that he had lived in only a very short timeHaving your first home is an amazing thing and when things go wrong it is very stressful and confusingPatterson Remodeling came in and looked the damage overMatt Hintze was the foreman of the projectMatt had great empathy for all involvedHe spent time talking to my son and his girlfriend SamanthaMatt explained the process of repairs and assured them he would be there for them at a moments noticeMatt gave them a great deal of confidence and took a load of stress away from themDuring the repairs, Matt was always in contact with Danny & SamanthaHe responded to phone calls and many text messages in a timely mannerEven after hours sometimes! He helped them with wood flooring, carpet, paints, drywall and every aspect of the repairsHe even put up with me, Danny's dad! We would recommend Patterson Remodeling as a great TEAM member when you need repairsThank you to Patterson Remodeling, Matt Hintze and the entire team that made Danny and Samantha's house a home againDanny, Samantha and Dad!!!
Patterson did a whole house remodel for us following a flood We can't say enough positive things about *** *** and every Patterson employee who worked on our homeEveryone was extremely professional, skillful and did an outstanding job!
I purchased a townhome that needed to be remodeled and hired *** *** *** to do the tile workThey did a great job, were willing to work around another conttractor who wasn't very good at staying on schedule and got the job done very quickly*** was good at keeping to the schedule, finding ways of cutting costs and in the end bringing the job in at the agreed to price
What a GREAT experienceI had a leak in my master bathFollowing mitigation of the leak, Patterson Remodeling began the rebuild which included replacing the front portion of tiled tub enclosure, replacing bottom of tiled shower enclosure with tiled bench, replacing the entire shower floor which was also tile and a portion of the exterior wall of my homeImmediately after mitigation, *** from Patterson contacted me to view the projectUpon his visit, *** began the rebuild process with *** as project manager*** took charge immediately and managed all insurance claim requirements as well as rebuildIn weeks my bath was back to -- actually better than normalWhat a GREAT job!!!!!!
So many times you read negative reviews. This is not one of those negative comments. Our experience with Patterson Remodeling was absolutely amazing. We have dealt with numerous contractors in the past and it was always a battle. Not so with Patterson Remodeling. I had my battle gear on when we started dealing with them, because they’re a contractor. I soon found out they return calls, they do what they say they are going to do, when they said they were going to do it and they do it for a fair price. Like with any projects, there are bumps along the way however the difference is that they will make it right without asking for any addition money. They genuinely care about the work they do. We tiled our entire house (2,550 sq. ft.), painted all of the interior walls, replaced our kitchen counter top and the counter top in all three bathrooms. In addition, we tiled our bathroom showers and put new doors in each shower as well as other smaller projects. We actually trusted what they said and respected their opinion. We were very lucking to have Patterson Remodeling do our remodeling and strongly recommend them for any project you are contemplating.
My job that Patterson did in my home was probably as small as they come, but I was treated like it was the most important job to them. They were professional, courteous, and timely. The small area of tile they laid looks great. I would recommend this company to anyone who asks me if I know of a reputable remodeling company.
[redacted]
If I could provide negative stars, I would do so. After receiving the contact information through Floor and Décor for Patterson remodeling, I provided information, answered additional questions, and was told that a quote for new countertops would be forthcoming. Weeks later, after more than 12 phone messages/calls, a call to the office, numerous emails to Mark, and a conversation with Floor and Décor's installation counterpart, I have still not received the quote for the work provided, nor have I received a phone call, email, or message saying that they were too busy, or were not interested in doing the work. Very poor business practices. Don't waste your time with Patterson Remodeling!
I submitted a review a few weeks ago, that I want to amend. I gave a "neutral" score, but have since then, wished to give a more positive review.
It was regarding the larger driveway we had pavered. The experience was mixed because the first crew did a very inadequate install, but Patterson Remodeling served us well by having a new (licensed) crew tear out all 6500 sq ft of pavers and re-install the driveway..this time it has turned out very well. We have now had some time to make use of the driveway and it is standing up and serving us beautifully. We do very much appreciate Patterson Remodelling seeing to it our project was completed to satisfaction. We are so pleased with this new driveway! I'd like to give them a positive review, instead of neutral as previously submitted. Thank you
(Because the experience started out so badly, I cannot give them a 10, but because they did go through the long, and costly process of completely re-doing the driveway, and we are very happy with it, we can rate them 8 at least.)
mrm
They left thin set mortar splatters all over the walls. I had to clean them myself. They did a poor job with the grout, they left low spots when they wiped off the tile. Never finished the doorway carpet transitions when they told us they would. When asked about it they denied saying they would do it but promised to send someone to fix it. They never have followed up.
[redacted] did a fantastic job of supervising an extensive remodel of our Scottsdale home. All the Patterson employees and contractors did excellent work. They were highly responsive, totally trustworthy and meticulous in their workmanship. Highly recommended.
[redacted] and his crew were extremely nice ,extremely professional and were very knowledgeable. I recommend this company to anyone who plans on doing any remodeling in the near future.I really appreciate there hard work at my home.
Patterson Remodeling installed tile in several areas of our home. The work was excellent, the price was reasonable and they did an outstanding job.
I am very impressed with all of the personnel that we worked with including the Project Manager, Scott and tile professional, Justin. What a beautiful job they did. This was on ordinary laying tile on the floor but intricate work on walls above tub surround in master bath which included a small wall with corners on each side. This was repeated in the guest bathroom, backsplash in the kitchen, back of counter and above the desk.
When I saw the work, I actually cried. How beautiful it is. Thank you Scott and Justin. Your guys are a class act and your work is perfection!
My Wife & I had Patterson Remodeling & Custom Tile install Granite Counters in our Kitchen and Bathroom, also install Floor Tile throughout our home in the Summer of 2014, they did a nice Job and was pleased with very little complaints. This year 2015 we contacted [redacted] with Patterson and wanted a estimate on a Built in Media Center in our Great Room, [redacted] came out and took Pictures and measured etc. A week latter no one contacted us, my wife called and left a message for [redacted] to call us, again no call, we e-mailed the Company about the estimate we wanted, again no call! Just before we contacted Patterson for this estimate we recommended Patterson to our friends for some Granite to be installed in their Kitchen and Bathroom which they did do the job with some problems, we are so disappointed this time with Patterson that I don't think we would do business again, also wish we would never have recommended Patterson to our friends also, a very Disappointed Experience homeowner that got treated like [redacted] the second time around. [redacted]
Patterson Remodeling: Estimator/job Foremen: "Dustin". Installers: David & Aaron.
Highly recommend this company for installation of flooring/tile. Our Manufactured home was a complicated installation and was accomplished in a timely manner and an exceptional outcome.
The customer service rendered by Dustin (Patterson Remodeling) was exceptional and greatly appreciated. David and Aaron are very capable; the underflooring presented a challenge with odd angles and uneven surfaces and turned out beautifully. They are quite talented and skillful - We will be having them install other tile in our home. Really an excellent experience - we have had several tiling opportunities in previous homes and this group, by far, provided the best service. We will be recommending them to several of our neighbors and family
We suffered a significant water pipe leak in an interior wall and our insurance company recommended Patterson Remodeling for the repair work. Despite being very busy because of recent flooding damage around the valley, [redacted] came out to inspect our damage a day after I called, and he had a team begin work the following week. In five days our living room, family room, and study were back together and better than new. We took this opportunity to upgrade from carpet to hardwood, and [redacted] crew was terrific- careful but quick. [redacted] had all four work crews arriving like clock work. Nobody wants to suffer water damage, but if it has to happen, then Patterson can get it fixed with skill, speed, and honesty.
The tile installer took much longer than estimated to complete the jobWe were told that he had experience with glass tile installation, but he did not seem to have that expertiseHe did not have the correct tool to cut glass tileHe made mistakes installing the tile where tiles were not lined up correctly and had to be uninstalled and reinstalledHe did not cut correctly around outlets leaving enough room to insert screws and had to redo some of thoseThere are several slightly cracked tilesMy husband had to point out the problemsHe was agreeable about fixing thingsThe second day he was supposed to arrive about 9:AM, but did not get here until 1:PM, which meant he did not finish until 8:PM on a Friday nightWhile he was working he kept getting calls from his supervisor asking if he was done yet, which seemed to distract him and add to his stressThe following day my husband spent hours wiping the dried grout haze off of the glass tile as it had dried to a hard finishWe would not use this company again or recommend themWe would also not use Installation Made Easy againWe should have used a local company that specialized in tile installation rather than the
My husband & I are very happy to refer *** *** & Patterson Remodeling & Custom Tile to all of our friends & family From the moment that *** walked into our home, we knew we had the right person for our jobWe had new floor tile installed throughout the house, a kitchen backsplash & the whole interior of the house painted*** price for everything was fair.He is honest, dependable, his crews were always on time & the jobs were completed as promisedWe couldn't be happier with our new home & everyone who sees our home is very impressed with the quality of the work & attention to detail that is the cornerstone of Patterson RemodelingThe quality of the work is very important to *** & it shows in the finished product We are behind this company 100%.They are the
real deal!
My fiancé and I just bought our first home and with much to be done decided to find a remodeling company that "can do it all." We were referred by friends to use Patterson RemodelingAfter seeing the beautiful job that was done at our friends home, we felt very comfortable going with Patterson We met with ***, one of the representatives and after just a couple of weeks they had completed everything, which the other companies that we received quotes from told us it would be done in no less that days which would postpone our move in dateTo our surprise, *** and his team got it all completed and looking amazing in half the timeI will be refer erring Patterson to everyone I know with an A+ rating Way to go guys!!!!!
The Monday after Thanksgiving we had a major water leak in our houseThe water extraction company was there in minutes from our phone callThey recommended Patterson for our repairs We needed four days of dehumidifying and drying and then new carpet, new tile, new wood floor and lots and lots of drywall repairWe were having family for Christmas and all I could do was cryMy husband works extensively with building vendors and warned me that things do not always go as planned and we should not expect this all to be completed before ChristmasWhen we met with *** and explained what was happening he said he would do his best to have it done by ChristmasWe had crews in the house nonstop and they worked quickly and efficiently *** was on top of any little hickups and gave us well more than 100% of his time and effortHe answered his phone more times than not and if I did leave a message he called me back quickly On Monday before Christmas we unpacked the last of the boxes returned to us by the contents company and family arrived three hours laterThe house looks amazing and we felt like we worked with a friend and not just a contractor We couldn't have asked for a better experience for going through such a difficult time
I would like to take a minute and let everyone at Revdex.com and Patterson Remodeling know how much my son & I appreciate their workMy son had a flood in his home that he had lived in only a very short timeHaving your first home is an amazing thing and when things go wrong it is very stressful and confusingPatterson Remodeling came in and looked the damage overMatt Hintze was the foreman of the projectMatt had great empathy for all involvedHe spent time talking to my son and his girlfriend SamanthaMatt explained the process of repairs and assured them he would be there for them at a moments noticeMatt gave them a great deal of confidence and took a load of stress away from themDuring the repairs, Matt was always in contact with Danny & SamanthaHe responded to phone calls and many text messages in a timely mannerEven after hours sometimes! He helped them with wood flooring, carpet, paints, drywall and every aspect of the repairsHe even put up with me, Danny's dad! We would recommend Patterson Remodeling as a great TEAM member when you need repairsThank you to Patterson Remodeling, Matt Hintze and the entire team that made Danny and Samantha's house a home againDanny, Samantha and Dad!!!
Patterson did a whole house remodel for us following a flood We can't say enough positive things about *** *** and every Patterson employee who worked on our homeEveryone was extremely professional, skillful and did an outstanding job!
I purchased a townhome that needed to be remodeled and hired *** *** *** to do the tile workThey did a great job, were willing to work around another conttractor who wasn't very good at staying on schedule and got the job done very quickly*** was good at keeping to the schedule, finding ways of cutting costs and in the end bringing the job in at the agreed to price
What a GREAT experienceI had a leak in my master bathFollowing mitigation of the leak, Patterson Remodeling began the rebuild which included replacing the front portion of tiled tub enclosure, replacing bottom of tiled shower enclosure with tiled bench, replacing the entire shower floor which was also tile and a portion of the exterior wall of my homeImmediately after mitigation, *** from Patterson contacted me to view the projectUpon his visit, *** began the rebuild process with *** as project manager*** took charge immediately and managed all insurance claim requirements as well as rebuildIn weeks my bath was back to -- actually better than normalWhat a GREAT job!!!!!!
So many times you read negative reviews. This is not one of those negative comments. Our experience with Patterson Remodeling was absolutely amazing. We have dealt with numerous contractors in the past and it was always a battle. Not so with Patterson Remodeling. I had my battle gear on when we started dealing with them, because they’re a contractor. I soon found out they return calls, they do what they say they are going to do, when they said they were going to do it and they do it for a fair price. Like with any projects, there are bumps along the way however the difference is that they will make it right without asking for any addition money. They genuinely care about the work they do. We tiled our entire house (2,550 sq. ft.), painted all of the interior walls, replaced our kitchen counter top and the counter top in all three bathrooms. In addition, we tiled our bathroom showers and put new doors in each shower as well as other smaller projects. We actually trusted what they said and respected their opinion. We were very lucking to have Patterson Remodeling do our remodeling and strongly recommend them for any project you are contemplating.
My job that Patterson did in my home was probably as small as they come, but I was treated like it was the most important job to them. They were professional, courteous, and timely. The small area of tile they laid looks great. I would recommend this company to anyone who asks me if I know of a reputable remodeling company.
[redacted]
If I could provide negative stars, I would do so. After receiving the contact information through Floor and Décor for Patterson remodeling, I provided information, answered additional questions, and was told that a quote for new countertops would be forthcoming. Weeks later, after more than 12 phone messages/calls, a call to the office, numerous emails to Mark, and a conversation with Floor and Décor's installation counterpart, I have still not received the quote for the work provided, nor have I received a phone call, email, or message saying that they were too busy, or were not interested in doing the work. Very poor business practices. Don't waste your time with Patterson Remodeling!
I submitted a review a few weeks ago, that I want to amend. I gave a "neutral" score, but have since then, wished to give a more positive review.
It was regarding the larger driveway we had pavered. The experience was mixed because the first crew did a very inadequate install, but Patterson Remodeling served us well by having a new (licensed) crew tear out all 6500 sq ft of pavers and re-install the driveway..this time it has turned out very well. We have now had some time to make use of the driveway and it is standing up and serving us beautifully. We do very much appreciate Patterson Remodelling seeing to it our project was completed to satisfaction. We are so pleased with this new driveway! I'd like to give them a positive review, instead of neutral as previously submitted. Thank you
(Because the experience started out so badly, I cannot give them a 10, but because they did go through the long, and costly process of completely re-doing the driveway, and we are very happy with it, we can rate them 8 at least.)
mrm
They left thin set mortar splatters all over the walls. I had to clean them myself. They did a poor job with the grout, they left low spots when they wiped off the tile. Never finished the doorway carpet transitions when they told us they would. When asked about it they denied saying they would do it but promised to send someone to fix it. They never have followed up.
[redacted] did a fantastic job of supervising an extensive remodel of our Scottsdale home. All the Patterson employees and contractors did excellent work. They were highly responsive, totally trustworthy and meticulous in their workmanship. Highly recommended.
we loved our experience with Patterson remodel, they were wonderful,, I would highly recommend them
[redacted] and his crew were extremely nice ,extremely professional and were very knowledgeable. I recommend this company to anyone who plans on doing any remodeling in the near future.I really appreciate there hard work at my home.
Patterson Remodeling installed tile in several areas of our home. The work was excellent, the price was reasonable and they did an outstanding job.
I am very impressed with all of the personnel that we worked with including the Project Manager, Scott and tile professional, Justin. What a beautiful job they did. This was on ordinary laying tile on the floor but intricate work on walls above tub surround in master bath which included a small wall with corners on each side. This was repeated in the guest bathroom, backsplash in the kitchen, back of counter and above the desk.
When I saw the work, I actually cried. How beautiful it is. Thank you Scott and Justin. Your guys are a class act and your work is perfection!
My Wife & I had Patterson Remodeling & Custom Tile install Granite Counters in our Kitchen and Bathroom, also install Floor Tile throughout our home in the Summer of 2014, they did a nice Job and was pleased with very little complaints. This year 2015 we contacted [redacted] with Patterson and wanted a estimate on a Built in Media Center in our Great Room, [redacted] came out and took Pictures and measured etc. A week latter no one contacted us, my wife called and left a message for [redacted] to call us, again no call, we e-mailed the Company about the estimate we wanted, again no call! Just before we contacted Patterson for this estimate we recommended Patterson to our friends for some Granite to be installed in their Kitchen and Bathroom which they did do the job with some problems, we are so disappointed this time with Patterson that I don't think we would do business again, also wish we would never have recommended Patterson to our friends also, a very Disappointed Experience homeowner that got treated like [redacted] the second time around. [redacted]
Patterson Remodeling: Estimator/job Foremen: "Dustin". Installers: David & Aaron.
Highly recommend this company for installation of flooring/tile. Our Manufactured home was a complicated installation and was accomplished in a timely manner and an exceptional outcome.
The customer service rendered by Dustin (Patterson Remodeling) was exceptional and greatly appreciated. David and Aaron are very capable; the underflooring presented a challenge with odd angles and uneven surfaces and turned out beautifully. They are quite talented and skillful - We will be having them install other tile in our home. Really an excellent experience - we have had several tiling opportunities in previous homes and this group, by far, provided the best service. We will be recommending them to several of our neighbors and family
We suffered a significant water pipe leak in an interior wall and our insurance company recommended Patterson Remodeling for the repair work. Despite being very busy because of recent flooding damage around the valley, [redacted] came out to inspect our damage a day after I called, and he had a team begin work the following week. In five days our living room, family room, and study were back together and better than new. We took this opportunity to upgrade from carpet to hardwood, and [redacted] crew was terrific- careful but quick. [redacted] had all four work crews arriving like clock work. Nobody wants to suffer water damage, but if it has to happen, then Patterson can get it fixed with skill, speed, and honesty.