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Lake Harmony Inn

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Lake Harmony Inn Reviews (2)

Dear Revdex.com,I am writing this in response to complaint ID ***.The guest, *** ***, was relocated to another property because of a wedding taking place during his reservation datesGenerally, wedding create a lot of additional noise that may carry late into the night which can create a
negative experience for other guest staying on propertyIn efforts to avoid a problem the guest was contacted a few times in attempts of helping them relocate to another hotel that m** better accommodate them for that weekendAn email was sent to his confirmed address *** with other lodging options with similar room rates and hotel star ratingsNothing was charged on *** credit card from Lake Harmony InnHe was also offered a complementary night stay for his inconvenience.*** was asked to forward his new reservation information to us so we could help accommodate his requestNothing was sent from him and no further contact has been made till this dateCurrently, the complementary night stay is still available but no reimbursement is available until required paperwork have been submitted and reviewed.We appreciate your effort in hearing both sides to a complaintIt is our goal to help satisfy every guest where possibleIf you have any question please Contact me.Sincerely,Rob W*** *** ***

Dear Revdex.com,I am writing this in response to complaint ID [redacted].The guest, [redacted], was relocated to another property because of a wedding taking place during his reservation dates. Generally, wedding create a lot of additional noise that may carry late into the night which can create a...

negative experience for other guest staying on property. In efforts to avoid a problem the guest was contacted a few times in attempts of helping them relocate to another hotel that m** better accommodate them for that weekend. An email was sent to his confirmed address [redacted] with other lodging options with similar room rates and hotel star ratings. Nothing was charged on [redacted] credit card from Lake Harmony Inn. He was also offered a complementary night stay for his inconvenience.[redacted] was asked to forward his new reservation information to us so we could help accommodate his request. Nothing was sent from him and no further contact has been made till this date. Currently, the complementary night stay is still available but no reimbursement is available until required paperwork have been submitted and reviewed.We appreciate your effort in hearing both sides to a complaint. It is our goal to help satisfy every guest where possible. If you have any question please Contact me.Sincerely,Rob W[redacted]

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Address: 90 North Lake Drive, Lake Harmony, Pennsylvania, United States, 18624

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