Lakeland Community College

May 13, [redacted] Dispute Resolution Specialist Revdex.com Euclid Avenue, 4th Floor ClevelandOH 44115-Dear Ms [redacted] : This letter is in response to a complaint filed by Eileen [redacted] , Revdex.com complaint ID [redacted] Ms [redacted] 's appeal was reviewed by the Provost as it pertains to the college's administrative withdrawal policyBased on this additional review, a decision was made to approve her fee appeal requestThe Business Services area has attempted to contact Ms [redacted] on several occasions to communicate the decisionIf you need to contact me, please contact my office at 440-525-or by email at wk***2@lakelandmedu Sincerely, William AK [redacted] Associate Provost for Enrollment Management cc: President's Office

Lakeland Clocktower Drive Kirtland, Ohio 44094-February 5, [redacted] Dispute Resolution Specialist Revdex.com Euclid Avenue, 4th Floor Cleveland, OH 44115-Dear Ms [redacted] : This letter is in response to a complaint filed by [redacted] , Revdex.com complaint ID [redacted] Ms [redacted] has not been enrolled at Lakeland since fall semester I will contact Ms [redacted] to get a better understanding of her issueIf you need to contact me, please contact my office at 440-525-or by email at [redacted] @lakeland.edu Sincerely, William AK [redacted] Associate Provost for Enrollment Management cc: President's Office

September 8, [redacted] Dispute Resolution SpecialistRevdex.comEuclid Ave., 4th FloorCleveland, Ohio 44115-2408***@Cleveland.Revdex.com.orgRe: Revdex.com Complaint ID [redacted] Dear Ms [redacted] :Lakeland Community College (the “College”) is in receipt of the above referenced Revdex.com Complaintfrom a former studentThe Complaint addresses a debt that the student incurred in the form of astudent loan (Tuition Loan Payment Plan)The student subsequently filed for bankruptcy andobtained the discharge of dischargeable debts from the bankruptcy courtStudent loans, however,are not dischargeable debts and therefore the student remains indebted to the College for thebalance of the unpaid Tuition Loan Payment Plan.The Family Educational Rights and Privacy Act (FERPA) affords students certain rights withrespect to his/her education records, including financial aid documentationInformation requestedfrom the Revdex.com (Revdex.com) will only be released to the Revdex.com if the student hascompleted a FERPA Release FormIn this case, the student has not completed a FERPA ReleaseFormTherefore, the College will respond directly to the student to address specific concerns.The student may then forward a copy of the College’s response to the Revdex.com.Respectfully,/s/Michael TF*Michael TF*General Counsel [redacted]

May 13, 2016 [redacted] Dispute Resolution Specialist Revdex.com 2800 Euclid Avenue, 4th Floor Cleveland. OH 44115-2408 Dear Ms. [redacted]: This letter is in response to a complaint filed by Eileen [redacted], Revdex.com complaint ID [redacted]. Ms. [redacted] 's...

appeal was reviewed by the Provost as it pertains to the college's administrative withdrawal policy. Based on this additional review, a decision was made to approve her fee appeal request. The Business Services area has attempted to contact Ms. [redacted] on several occasions to communicate the decision. If you need to contact me, please contact my office at 440-525-7828 or by email at wk[redacted]2@lakelandmedu Sincerely, William A. K[redacted] Associate Provost for Enrollment Management cc: President's Office

September 8, 2016[redacted]Dispute Resolution SpecialistRevdex.com2800 Euclid Ave., 4th FloorCleveland, Ohio 44115-2408[redacted]@Cleveland.Revdex.com.orgRe: Revdex.com Complaint ID [redacted]Dear Ms. [redacted]:Lakeland Community College (the “College”) is in receipt of the above referenced Revdex.com...

Complaintfrom a former student. The Complaint addresses a debt that the student incurred in the form of astudent loan (Tuition Loan Payment Plan). The student subsequently filed for bankruptcy andobtained the discharge of dischargeable debts from the bankruptcy court. Student loans, however,are not dischargeable debts and therefore the student remains indebted to the College for thebalance of the unpaid Tuition Loan Payment Plan.The Family Educational Rights and Privacy Act (FERPA) affords students certain rights withrespect to his/her education records, including financial aid documentation. Information requestedfrom the Revdex.com (Revdex.com) will only be released to the Revdex.com if the student hascompleted a FERPA Release Form. In this case, the student has not completed a FERPA ReleaseForm. Therefore, the College will respond directly to the student to address specific concerns.The student may then forward a copy of the College’s response to the Revdex.com.Respectfully,/s/Michael T. F[redacted]Michael T. F[redacted]General Counsel[redacted]

Lakeland 7700 Clocktower Drive Kirtland, Ohio 44094-5198 February 5, 2016 [redacted] Dispute Resolution Specialist Revdex.com 2800 Euclid Avenue, 4th Floor Cleveland, OH 44115-2408 Dear Ms. [redacted]: This letter is in response to a complaint filed by [redacted],...

Revdex.com complaint ID [redacted]. Ms. [redacted] has not been enrolled at Lakeland since fall semester 2007. I will contact Ms. [redacted] to get a better understanding of her issue. If you need to contact me, please contact my office at 440-525-7828 or by email at [redacted]@lakeland.edu Sincerely, William A. K[redacted] Associate Provost for Enrollment Management cc: President's Office