LakePlace.com

Mr [redacted] We read everything you sent to usWe are still in the dark WHY Lorie [redacted] added the $back into the loan when it should have been for closing costs? The Buyers wanted to make a full price offer of $99,and have the seller pay $ closing costs We discussed this at length The buyers knew there were improvements to be made to the house they were buying and they wanted to save their cash to make improvements after the closing The only way to do as they wanted was to ask the seller to pay $closing costs The only way to make it a full price offer AND to have the seller pay closing costs is to increase the offer price by $ I explained that they can either bring the $to closing or they can finance their closing costs by increasing the price On paper, the seller pays, but in short, the buyer finances their own costsYou cannot have it both ways Of course there's signed no documents for $99,because she made us do an Amendment There is no amendment because that would be a document AFTER THE FACT, but there IS an addendum to the purchase agreement “Seller’s Contributions to Buyer’s Costs (see attached) They signed the purchase agreement at $101,900, and they signed the addendum stating that out of that $101,900, the seller agrees to pay $in closing costs Doug [redacted] explains what happened that the sale price was $99,and she did an amendment for the $2,and added it back in the loan We don't know why and we asked her several times The sale price WAS $99,and that is what they offered If they had wanted to offer $99,and ask the seller to pay $2000, then the offer would have been for $97,which is NOT a full price offerWe looked at several homes and made some offers on them as well We agreed, that based on what we had already seen, that the house was priced fairlyThey did not want to lose the house, so I explained how the process worksThey could keep their cash in pocket and they could finance the closing costs They also had the option to offer $and NOT ask for seller paid closing costs of $ If that is what they had chosen, they would have needed to bring $to closing along with any other costs the VA imposed I want to emphasize that this is what they CHOSE to do, not what I talked them into or forced them to doWe discussed it thoroughly, and I was never made aware until three years later, that they did not understand the terms They signed the purchase agreement, they signed the loan documents and they signed the closing documents At every step along the way, from offer to acceptance to closing, they were made aware of the amount they were financing We would like to have an answer why she talked us into signing the Amendment for $2000? I can’t give her an answer to something I never did I NEVER talked them in to anything I do not do business that way and I pride myself on treating all my clients ethically and with respect FYI – an amendment is used in a purchase agreement situation when the original agreement ‘s terms change and you need to amend them This was NOT at amendment I gain nothing by “talking” my clients in to something I only gain by helping them reach their desired goal There was no monetary incentive for me or for my company This is a standard practice in real estate when the buyer is looking at a low or no money down loan – and that is what the VA loan accomplishes Like is we hired her again to sell the house! We thought she was a decent realtorOf course business's are always right and the consumer is just trying to get something for nothingWe trusted her They SHOULD trust me, and I AM a decent REALTOR In fact, they told me so in several written communications before and after their purchase of the home and when I listed and sold the same house I helped them after the closing with issues related to a malfunctioning heating duct system I negotiated a cash settlement from the listing agent Doug ***, the property inspector David [redacted] and I, without being asked, gave them $to defray their expenses Her written words to me, via an email dated 9/11/– “ It’s been a hectic day and THANK YOU for the check You sent it before we even asked for it! We really do appreciate it and YOU are a good people too Never had a realtor that would do that.” She goes on to say: “Thank you and we do appreciate everything and more that you went out of your way to make this right.” She adds again, “We do appreciate you doing this At least there are some decent people on this plant Have a good night”When I listed their home, I agreed to reduce my commission by 1% if I also represented the buyer, (which I did) and I sold it for $a little more than a year later I knew they were not happy in Pine River and I wanted to help any way I could – hence the reduced commission, etc At no time did they ever express any issues with how I handled their purchase In fact, I still don’t understand it and I can’t explain it any other way Here's another thing she did when we sold the houseShe told us that she said a little lie to the [redacted] that bought our house and told them that we had another offer come in so they can buy our houseWe had no other offersThat's how honest she is and her brokerOf course there was no other realtor involved I held two open houses for the [redacted] ’s and the [redacted] (the eventual buyers), were one of two interested parties I have email communication from the other party who liked the house, that they were waiting for their mother’s estate to close That is who I was referencing I never told the [redacted] ’ that I had another purchase agreement, only that I had another interested buyer and that is true We gave her a lot of commission and fees for buying and selling that house Yes, they paid me a commission and they agreed to that per their listing contract As I mentioned above, I even gave them a commission reduction as they were past clients and they wanted to sell so close to the time they bought What she is not acknowledging is that I did my job I sold their home quickly and at a profit They paid $101,and I sold it for $129, In other words, I helped them purchase a home at a good value which in turn allowed them to make a substantial profit in about a year Yes, we would like to be compensated, but it's more the principle of it and honestly There is nothing to compensate I did not gain financially and nor did my company They signed the contracts and I did my job helping them through the Purchase and Sale of their home That $was never given to me or to my company, and because they sold about a year later, the only expense to them was interest on $for a year – if that I was honest and continue to be honest As to the $Broker Admin Commission, the buyers agreed to pay that per their listing contract and their purchase agreement contract The VA approved the loan and approved the charges If the VA had indicated that we must waive the fee, then Lakeplace would have done thatWe follow the VA guidelines If you can ask her to give us an answer why she did that and we will let it restShe owes us an explanation at least.” I have explained this to the commerce department, I have explained this to [redacted] and I am now explaining it to you There is obviously a misunderstanding of the process and despite every attempt on my part to explain it, I am left with a past client who feels she was cheated out of $and that she was misled I did none of those things, and at this point, my reputation and the reputation of my company has been maligned and for no acceptable reason I have one question for the [redacted] ’s I have been cleared by the commerce department, but the [redacted] ’s didn’t like the answer Lakeplace has corresponded with her, and she doesn’t like those answers either She has put negative remarks about me and Lakeplace on our FB site and now she reached out to the Revdex.com hoping for another result The only outcome SHOULD be that the [redacted] ’s take responsibility for their own actions and answer a question for meWho or what circumstance brought them to question the $seller paid closing costs?

Mr. [redacted]     We read everything you sent to us. We are still in the dark WHY Lorie [redacted] added the $2000 back into the loan when it should have been for closing costs?   The Buyers wanted to make a full price offer of $99,900 and have the seller pay $2000...

closing costs.  We discussed this at length.  The buyers knew there were improvements to be made to the house they were buying and they wanted to save their cash to make improvements after the closing.  The only way to do as they wanted was to ask the seller to pay $2000 closing costs.  The only way to make it a full price offer AND to have the seller pay closing costs is to increase the offer price by $2000.  I explained that they can either bring the $2000 to closing or they can finance their closing costs by increasing the price.  On paper, the seller pays, but in short, the buyer finances their own costs. You cannot have it both ways.    Of course there's signed no documents for $99,900 because she made us do an Amendment.   There is no amendment because that would be a document AFTER THE FACT, but there IS an addendum to the purchase agreement “Seller’s Contributions to Buyer’s Costs (see attached).  They signed the purchase agreement at $101,900, and they signed the addendum stating that out of that $101,900, the seller agrees to pay $2000 in closing costs.       Doug [redacted] explains what happened that the sale price was $99,900 and she did an amendment for the $2,000 and added it back in the loan.  We don't know why and we asked her several times.   The sale price WAS $99,900 and that is what they offered.   If they had wanted to offer $99,900 and ask the seller to pay $2000, then the offer would have been for $97,900 which is NOT a full price offer. We  looked at several homes and made some offers on them as well.  We agreed, that based on what we had already seen, that the house was priced fairly. They did not want to lose the house, so I explained how the process works. They could keep their cash in pocket and they could finance the closing costs.   They also had the option to offer $99900 and NOT ask for seller paid closing costs of $2000.  If that is what they had chosen, they would have needed to bring $2000 to closing along with any other costs the VA imposed.  I want to emphasize that this is what they CHOSE to do, not what I talked them into or forced them to do. We discussed it thoroughly, and I was never made aware until three years later, that they did not understand the terms.  They signed the purchase agreement, they signed the loan documents and they signed the closing documents.  At every step along the way, from offer to acceptance to closing, they were made aware of the amount they were financing.       We would like to have an answer why she talked us into signing the Amendment for $2000?   I can’t give her an answer to something I never did.  I NEVER talked them in to anything.  I do not do business that way and I pride myself on treating all my clients ethically and with respect.  FYI – an amendment is used in a purchase agreement situation when the original agreement ‘s terms change and you need to amend them.  This was NOT at amendment.  I gain nothing by “talking” my clients in to something.  I only gain by helping them reach their desired goal.  There was no monetary incentive for me or for my company.  This is a standard practice in real estate when the buyer is looking at a low or no money down loan – and that is what the VA loan accomplishes.       Like is we hired her again to sell the house! We thought she was a decent realtor. Of course business's are always right and the consumer is just trying to get something for nothing. We trusted her.   They SHOULD trust me, and I AM a decent REALTOR.  In fact, they told me so in several written communications before and after their purchase of the home and when I listed and sold the same house.  I helped them after the closing with issues related to a malfunctioning heating duct system.  I negotiated a cash settlement from the listing agent Doug [redacted], the property inspector David [redacted] and I, without being asked, gave them $250.00 to defray their expenses.  Her written words to me, via an email dated 9/11/15 – “ It’s been a hectic day and THANK YOU for the check.  You sent it before we even asked for it!  We really do appreciate it and YOU are a good people too.  Never had a realtor that would do that.”  She goes on to say:  “Thank you and we do appreciate everything and more that you went out of your way to make this right.”  She adds again, “We do appreciate you doing this.  At least there are some decent people on this plant.  Have a good night”. When I listed their home, I agreed to reduce my commission by 1% if I also represented the buyer, (which I did) and I sold it for $129500 a little more than a year later.  I knew they were not happy in Pine River and I wanted to help any way I could – hence the reduced commission, etc.  At no time did they ever express any issues with how I handled their purchase.   In fact, I still don’t understand it and I can’t explain it any other way.    Here's another thing she did when we sold the house. She told us that she said a little lie to the [redacted] that bought our house and told them that we had another offer come in so they can buy our house. We had no other offers. That's how honest she is and her broker. Of course there was no other realtor involved.   I held two open houses for the [redacted]’s and the [redacted] (the eventual buyers), were one of two interested parties.  I have email communication from the other party who liked the house, that they were waiting for their mother’s estate to close.  That is who I was referencing.  I never told the [redacted]’ that I had another purchase agreement, only that I had another interested buyer and that is true.       We gave her a lot of commission and fees for buying and selling that house.   Yes, they paid me a commission and they agreed to that per their listing contract.  As I mentioned above, I even gave them a commission reduction as they were past clients and they wanted to sell so close to the time they bought.  What she is not acknowledging is that I did my job.  I sold their home quickly and at a profit.  They paid $101,900 and I sold it for $129,500.  In other words, I helped them purchase a home at a good value which in turn allowed them to make a substantial profit in about a year.        Yes, we would like to be compensated, but it's more the principle of it and honestly.   There is nothing to compensate.  I did not gain financially and nor did my company.  They signed the contracts and I did my job helping them through the Purchase and Sale of their home.  That $2000 was never given to me or to my company, and because they sold about a year later, the only expense to them was interest on $2000 for a year – if that.  I was honest and continue to be honest.  As to the $225.00 Broker Admin Commission, the buyers agreed to pay that per their listing contract and their purchase agreement contract.  The VA approved the loan and approved the charges.  If the VA had indicated that we must waive the fee, then Lakeplace would have done that. We follow the VA guidelines.        If you can ask her to give us an answer why she did that and we will let it rest. She owes us an explanation at least.”   I have explained this to the commerce department, I have explained this to [redacted] and I am now explaining it to you.  There is obviously a misunderstanding of the process and despite every attempt on my part to explain it, I am left with a past client who feels she was cheated out of $2000 and that she was misled.  I did none of those things, and at this point, my reputation and the reputation of my company has been maligned and for no acceptable reason.  I have one question for the [redacted]’s.  I have been cleared by the commerce department, but the [redacted]’s didn’t like the answer.  Lakeplace has corresponded with her, and she doesn’t like those answers either.  She has put negative remarks about me and Lakeplace on our FB site and now she reached out to the Revdex.com hoping for another result.  The only outcome SHOULD be that the [redacted]’s take responsibility for their own actions and answer a question for me. Who or what circumstance brought them to question the $2000 seller paid closing costs?

Please see attached.

I am rejecting this response because:
Please see attached.