Lakeside Auto Sales & Service

To Whom it may concern,*** ** *** and *** ** *** purchased a Dodge Durango, V.I.N.# *** from Lakeside Auto Sales& Service, *** *** *** *** *** *** on April 29, As part of the terms of Ms*** and Mr***'s loan, Ms*** income
needed to be verified by the bank, when verification was completed, it was discovered that Ms*** income did not fall under the lenders income requirementsLakeside Auto Sales & Service did attempt to secure another lender for Ms*** and Mr*** after the contract was returned, but unfortunately was unable to do so, At no time did Lakeside Auto Sales & Service run additional credit bureau's on *** *** or *** *** after April 20, Lakeside Auto Sales& Service refunded *** *** and *** *** $that they originally put down as a down payment on the vehicle in question

Review: I purchased a vehicle from lakeside auto and was told I was approved for my 2011 dodge durango signed contracts spoke with bank for welcoming and put $1500 down. One week later I get a phone call to come in because the financing didnt fall through due to the dealerships error. They stated on the application I worked 3 months somewhere longer than I did. I specified and also filled out an online application with the correct information. I asked to see my file and he let me look and pulled two specific sheets out of my hand and said you cant look at these this is for internal purposes only. I asked him why and he said it doesnt concern you. I told him this is the bank I was approved by why can I not look at the forms. He told me I was not allowed to leave with the vehicle, he knew prior to me coming that he was taking it and didnt have me arrange for another ride. I asked him where a vehicle spot form was ever signed and he said there isnt and that he agreed there should of been one. The police were called and the officer told me to give him the keys and that this is a civil matter. I asked how he could have car but I dont get my 1500. Even prior Dave from lakeside knew 2 days ahead about this and never called me but instead ran my credit to try to find me another loan without my permission. There was a contract already signed. They ran my credit so much that now I dont qualify for a loan at all anywhere.Desired Settlement: I would like my credit report to be fixed, I would like the refund of my 1500 I put down and I would like to know how this is legal to forge an application with the wrong information in the beginning.

Business

Response:

To Whom it may concern,[redacted] and [redacted] purchased a 2011 Dodge Durango, V.I.N.# [redacted] from Lakeside Auto Sales& Service, [redacted] on April 29, 2016. As part of the terms of Ms. [redacted] and Mr. [redacted]'s loan, Ms. [redacted] income needed to be verified by the bank, when verification was completed, it was discovered that Ms. [redacted] income did not fall under the lenders income requirements. Lakeside Auto Sales & Service did attempt to secure another lender for Ms. [redacted] and Mr. [redacted] after the contract was returned, but unfortunately was unable to do so, At no time did Lakeside Auto Sales & Service run additional credit bureau's on [redacted] or [redacted] after April 20, 2016. Lakeside Auto Sales& Service refunded [redacted] and [redacted] $1500.00 that they originally put down as a down payment on the vehicle in question.