Lakeside Landing

See attached documentJanuary 22, 2016To whom it may concern:In response to the letter received on January 20, regarding a noise complaint dispute for ID number [redacted] , [redacted] who resides at [redacted] ***.We did receive complaints from [redacted] about the upstairs neighbor residing at [redacted] ***Our office contacted the resident in [redacted] about the complaints and took appropriate actionIt is our company’s practice to give a notice for the disturbance to cease, a second disturbance will result in our management team delivering a more formalized notice and a phone call informing the resident of the type of disturbance and discussing a plan to correct and a third disturbance will result in a day notice to start an eviction processThe resident in [redacted] received a day notice on January 4th[redacted] was contacted by our management team on January 21, 2016, inquiring if the noise level had stoppedHe proceeded to inform them he had to contact the local police department on January 20, in regards to another noise disturbance from ***Our management team immediately took action and on January 21, submitted to our attorney’s office the police report and the copy of the day notice that was placed on [redacted] ***'s door to start the eviction process.The team informed [redacted] they were taking all necessary steps to help resolve the complaintHe thanked our management team for calling and stated, “other than the neighbor noise disturbance, I love living at Lakeside Landing.”If you have any further questions or concerns, please feel free to contact our office by dialing 859-331-7170.Sincerely,Melissa L [redacted] Community ManagerLakeside Landing ApartmentsPLK Communities LLC

[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it If you and the business have reached an agreement and compliance is set for a future date, we trust the business will comply Please contact us after that time if the matter is not resolved as agreed and we will review the complaint and proceed accordingly.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me The management did an excellent job following up with me regarding the compliant and everything was settledThanks
Regards,
*** ***

See attached documentJanuary 22, 2016To whom it may concern:In response to the letter received on January 20, 2016 regarding a noise complaint dispute for ID number [redacted] who resides at [redacted].We did receive complaints from [redacted] about...

the upstairs neighbor residing at [redacted]. Our office contacted the resident in [redacted] about the complaints and took appropriate action. It is our company’s practice to give a notice for the disturbance to cease, a second disturbance will result in our management team delivering a more formalized notice and a phone call informing the resident of the type of disturbance and discussing a plan to correct and a third disturbance will result in a 14 day notice to start an eviction process. The resident in [redacted] received a 14 day notice on January 4th.[redacted] was contacted by our management team on January 21, 2016, inquiring if the noise level had stopped. He proceeded to inform them he had to contact the local police department on January 20, in regards to another noise disturbance from [redacted]. Our management team immediately took action and on January 21, submitted to our attorney’s office the police report and the copy of the 14 day notice that was placed on [redacted]'s door to start the eviction process.The team informed [redacted] they were taking all necessary steps to help resolve the complaint. He thanked our management team for calling and stated, “other than the neighbor noise disturbance, I love living at Lakeside Landing.”If you have any further questions or concerns, please feel free to contact our office by dialing 859-331-7170.Sincerely,Melissa L[redacted]Community ManagerLakeside Landing ApartmentsPLK Communities LLC