Lakeside Tax & Business Services Inc

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below.There is no date provided regarding when the amended taxes will be filed. New business is being made a priority over old business. Apparently more work has been taken on than can be accomplished in the hours the owner chooses to work. I want a firm date in the near future regarding when the amended return will be filed in order to resolve this
Regards,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear belowThere is no date provided regarding when the amended taxes will be filed. New business is being made a priority over old business. Apparently more work has been taken on than can be accomplished in the hours the owner chooses to work. I want a firm date in the near future regarding when the amended return will be filed in order to resolve this
Regards,
*** ***

Everything Mr*** alleges is trueWe prepared his return correctly but, without his direction prior to transmitting the return, we had prepared the return depreciating his capital improvements as is normally the custom. It wasn't until after he had reviewed and approved the return &
we had transmitted the return that he decided he wanted to take all of the deductions he could in the current year. We advised him that we would amend his return & do that for no charge but it would be done after the rush of tax season was over. Currently, we are working on backlogged clients who are on extensions & are of a higher priority than the amending of a return that has been filed, accepted & who has already met their filing requirement. Once we have completed the extended clients, we will be able to process his amendment. The extended clients are at risk for penalties Mr*** amendment does not provide any risk, so in our judgement, he is not the highest priority work to be done at this time. Our sincerest apologies to Mr***He does have the right to want it done NOW, but we are just not able to complete it NOW for the reasons stated above.

Revdex.com:
I have reviewed the? response made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint.? For your reference, details of the offer I reviewed appear below.There is no date provided regarding when the amended taxes will be filed.? New business is being made a priority over old business.? Apparently more work has been taken on than can be accomplished in the hours the owner chooses to work.? I want a firm date in the near future regarding when the amended return will be filed in order to resolve this
Regards,
*** ***

Everything Mr. [redacted] alleges is true. We prepared his return correctly but, without his direction prior to transmitting the return, we had prepared the return depreciating his capital improvements as is normally the custom.  It wasn't until after he had reviewed and approved the return &...

we had transmitted the return that he decided he wanted to take all of the deductions he could in the current year.  We advised him that we would amend his return & do that for no charge but it would be done after the rush of tax season was over.  Currently, we are working on backlogged clients who are on extensions & are of a higher priority than the amending of a return that has been filed, accepted & who has already met their filing requirement.  Once we have completed the extended clients, we will be able to process his amendment.  The extended clients are at risk for penalties Mr. [redacted] amendment does not provide any risk, so in our judgement, he is not the highest priority work to be done at this time. Our sincerest apologies to Mr. [redacted]. He does have the right to want it done NOW, but we are just not able to complete it NOW for the reasons stated above.