Lallygone, LLC Reviews (2)
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Lallygone, LLC Rating
Address: 53 S Jefferson Rd Ste D, Whippany, New Jersey, United States, 07981-1082
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Address: 53 S Jefferson Rd Ste D, Whippany, New Jersey, United States, 07981-1082
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We have just now discovered this complaint when doing a [redacted] search on our profile. Our company never received any notification from the Revdex.com regarding this complaint as all of the Revdex.com emails went undetected into our spam folder. No snail mail was received from the Revdex.com by us. So we are completely...
at the mercy of receiving an email and our spam service deleting it. We request that the Revdex.com re-open this complaint and understand that our company is committed to our customers and resolving any and all disputes and our rating is very important to us. We are proud of our reputation and our customer service and are very upset that this complaint went unnoticed. Immediately upon discovering this online, we contacted the customer and re-affirmed our commitment to her to find the source of the noise or refund her the 30% she requested. All along, we had asked her for more time to see if the noise abates and that we would not abandon our commitment to her. That is still the case; we can either wait to see if the situation changes with time, or go ahead and refund the 30%...either is fine with us.
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Regards,
[redacted]