I stopped in to look for a used truck while waited for a client to call meWhile I talked to the salesman, my client happened to callI took the call and arranged to meet in about a half-hourIn the mean time, the salesman went to get the price for the truck I was interested in and the sales manager apparently called me a liar regarding the appointment I had, even after the salesman told him the he heard (or overheard my call) I've bought one vehicle from them and three others have been purchased by family membersI'll do my best to make sure that nobody I know buys from Lamb!
Every vehicle is for sale until a customer agrees to purchase it and closes the dealWe do not, and can not hold vehicles when negotiations "open"As the customer stated, when he called back to close the deal the vehicle had been soldThis practice is no different than any other type of retail storeWe will be happy to assist the customer locating another vehicle, however he is very particular about what he wants(I have no fault with that) and is looking to buy a model year closeout with a very limited inventory at this timeIf he is flexible maybe we can still help As far as the message left for the General Sales Manager, that is meI never received a voicemail from this customerI return ALL calls asking for assistance, without exception Once again, we will be happy to try to assist this customer with his purchaseWe will not however be offering an additional $discount because of our "deceitful" business practices because there are no such practicesIt is not even reasonable to expect a retailer of any business to hold a piece of inventory while someone thinks about whether or not they want to purchase it
I stopped in to look for a used truck while waited for a client to call meWhile I talked to the salesman, my client happened to callI took the call and arranged to meet in about a half-hourIn the mean time, the salesman went to get the price for the truck I was interested in and the sales manager apparently called me a liar regarding the appointment I had, even after the salesman told him the he heard (or overheard my call) I've bought one vehicle from them and three others have been purchased by family membersI'll do my best to make sure that nobody I know buys from Lamb!
Every vehicle is for sale until a customer agrees to purchase it and closes the dealWe do not, and can not hold vehicles when negotiations "open"As the customer stated, when he called back to close the deal the vehicle had been soldThis practice is no different than any other type of retail storeWe will be happy to assist the customer locating another vehicle, however he is very particular about what he wants(I have no fault with that) and is looking to buy a model year closeout with a very limited inventory at this timeIf he is flexible maybe we can still help As far as the message left for the General Sales Manager, that is meI never received a voicemail from this customerI return ALL calls asking for assistance, without exception Once again, we will be happy to try to assist this customer with his purchaseWe will not however be offering an additional $discount because of our "deceitful" business practices because there are no such practicesIt is not even reasonable to expect a retailer of any business to hold a piece of inventory while someone thinks about whether or not they want to purchase it