I have reviewed the response offer made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below.
Carilion had been unwilling to work with me on finding a solution so as instructed by my insurance, I filed an appeal before registering my Revdex.com complaint. While I appreciate them taking the time to respond to the Revdex.com, the response is "we won't do anything just yet." I'd appreciate if this complaint can remain open with the Revdex.com until the actual situation is resolved!
Regards,
[redacted]
I have reviewed the response offer made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below.The accusation that my attorney did not reply is just NOT true. He sent a letter back to them stating that the lawsuit is still pending. There is no statute of limitations on this type of lawsuit. All medical will be paid as soon as suit is settled.
Regards,
[redacted]
Ms. [redacted],
Thank you for talking with me today to discuss your concerns regarding the bills you received for your son's emergency room visit. While we are always saddened to hear that we have failed to meet expectations, we are thankful for feedback. As you and...
I discussed, we will wait until you have completed the appeal to your insurance company before moving forward with any other courses of action. I look forward to working with you on this, and hope to keep you in our Carilion Clinic family.
Sincerely,
[redacted]
Patient Advocate
Carilion Clinic
I have reviewed the response offer made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below.
Carilion had been unwilling to work with me on finding a solution so as instructed by my insurance, I filed an appeal before registering my Revdex.com complaint. While I appreciate them taking the time to respond to the Revdex.com, the response is "we won't do anything just yet." I'd appreciate if this complaint can remain open with the Revdex.com until the actual situation is resolved!
Regards,
[redacted]
I have reviewed the response offer made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below.The accusation that my attorney did not reply is just NOT true. He sent a letter back to them stating that the lawsuit is still pending. There is no statute of limitations on this type of lawsuit. All medical will be paid as soon as suit is settled.
Regards,
[redacted]
Ms. [redacted],
Thank you for talking with me today to discuss your concerns regarding the bills you received for your son's emergency room visit. While we are always saddened to hear that we have failed to meet expectations, we are thankful for feedback. As you and...
I discussed, we will wait until you have completed the appeal to your insurance company before moving forward with any other courses of action. I look forward to working with you on this, and hope to keep you in our Carilion Clinic family.
Sincerely,
[redacted]
Patient Advocate
Carilion Clinic