Lamont Travel

Revdex.com:At this time, I have not been contacted by Retro Fitness regarding complaint ID [redacted] .Sincerely, [redacted]

Revdex.com:At this time, I have not been contacted by retro fitness regarding complaint ID [redacted] .Sincerely, [redacted]

After looking into this matter it appears that we settled in favor of the member and this account is cancelled

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved
Sincerely,
*** ***

We apologize for any inconvenience with the cancellation of your accountYour membership was cancelled and your last payment was received in AprilUnfortunately, at the time of cancellation you also had a PT contract which was not cancelledThis account was refunded for May, June and July on
7/**/Please contact the club if there are any additional issues with your account

Revdex.com:At this time, I have not been contacted by Retro Fitness regarding complaint ID [redacted].Sincerely,[redacted]

After reviewing the members account we have found that the member is entitled to the refund amount of $129.32. We apologize for any inconvenience. The member should see the refund in 7-10 business days.

After looking into this matter it appears that we settled in favor of the member and this account is cancelled.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
[redacted]

Management reached out to the member and we resolved all issues.

Revdex.com:
Thank you! I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter will be resolved once I receive the reimbursement.
Sincerely,
[redacted]

Please see attached:After speaking with the member all issues were resolved and all fees were waived to members satisfaction.

At the time of cancellation no proof of medical disability was provided. Member failed to meet the terms of the 60 day notice and therefore went into collections with late fees and service fees. In the spirit of good customer service we are removing the member from collections and cancelling out the...

membership.

Revdex.com:At this time, I have not been contacted by retro fitness  regarding complaint ID [redacted].Sincerely,[redacted]

Revdex.com:At this time, I have not been contacted by Retro Fitness regarding complaint ID [redacted].Sincerely,[redacted]