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Lancaster Pre Owned

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Lancaster Pre Owned Reviews (1)

Review: I am not sure if the nature of the complaint is the correct one to the problem at hand. I had referred my sister [redacted] to a specific salesman name Scott V[redacted] which I had emailed him on 8/18/14 stating the name of the person who will be asking for him to give him the sale due to the referral program Lancaster Pre-Owned offers. I had purchase my vehicle in November of 2013 and was informed by Scott V[redacted] that if I refer someone and they make a purchase that I will receive a check for over $100. So my sister bought her vehicle from Scott at Lancaster Pre-Owned on 8/20/14 and I have contacted Scott on 8/21/14 who stated he received my email and will get my referral processsed. I didn't hear from him nor received my referral in the mail so I emailed him on 8/29/14 but no response. So I called him a few times to finally get a hold of him and he said the referral is right on his desk and will go out on Saturday 8/30/14 or Monday 9/1/14. So I was like ok thanks. I waited til 9/5/14 to see if I will receive anything and didn't receive anything. So I called Scott again and he stated the check is coming from [redacted] Lancaster Pre-Owned location and they mailed it either on 8/30/14 or 9/1/14. Now today it's 9/8/14 and I still didn't receive the check. I feel this is a false advertisement/promise just to give them the sales but don't honor the referral bonus. I want my money that I am owed. He got the commission from my sister but yet giving me the run around and lying to me regarding my referral money. I have also contacted [redacted] Lancaster Pre-Owned and left numerous voicemails with a Kristin M[redacted] who handles the referral checks and mailing and I still didn't receive any response from her as well. It just sounds like a big rip off and I am VERY unhappy.Desired Settlement: I want my referral money for referring my sister to Scott V[redacted] and he's making the sell to my sister and received his commission but have not give me my referral money.

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Description: Auto Dealers - Used Cars

Address: 1143 Manheim Pike, Lancaster, Pennsylvania, United States, 17601

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