We used Shetler Moving & Storage/Atlas Van Lines to relocate from [redacted] IN to [redacted] AZ We were told we would have a truck dedicated to our belongings only by the president Tom S [redacted] He liedWhen the truck showed up in [redacted] to unload, there was literally furniture tied to the outside of the truck because there was no room insideAlmost all of our furniture was damaged, other items broken or lost We purchased Full Replacement Value Protection insurance because of the distance Shetler refuses to honor their contractAlthough some items were repaired, they refuse to replace broken or lost items with "like kind"It has been a constant battle, and the claim respresentative (there is only one) MsBecky W [redacted] is very unprofessional and rude Do yourselves a tremendous favor NEVER USE SHETLER MOVING
We used Shetler Moving & Storage/Atlas Van Lines to relocate from [redacted] IN to [redacted] AZ. We were told we would have a truck dedicated to our belongings only by the president Tom S[redacted] He lied. When the truck showed up in [redacted] to unload, there was literally furniture tied to the outside of the truck because there was no room inside. Almost all of our furniture was damaged, other items broken or lost.
We purchased Full Replacement Value Protection insurance because of the distance. Shetler refuses to honor their contract. Although some items were repaired, they refuse to replace broken or lost items with "like kind". It has been a constant battle, and the claim respresentative (there is only one) Ms. Becky W[redacted] is very unprofessional and rude.
Do yourselves a tremendous favor NEVER USE SHETLER MOVING
We used Shetler Moving & Storage/Atlas Van Lines to relocate from [redacted] IN to [redacted] AZ We were told we would have a truck dedicated to our belongings only by the president Tom S [redacted] He liedWhen the truck showed up in [redacted] to unload, there was literally furniture tied to the outside of the truck because there was no room insideAlmost all of our furniture was damaged, other items broken or lost We purchased Full Replacement Value Protection insurance because of the distance Shetler refuses to honor their contractAlthough some items were repaired, they refuse to replace broken or lost items with "like kind"It has been a constant battle, and the claim respresentative (there is only one) MsBecky W [redacted] is very unprofessional and rude Do yourselves a tremendous favor NEVER USE SHETLER MOVING
We used Shetler Moving & Storage/Atlas Van Lines to relocate from [redacted] IN to [redacted] AZ. We were told we would have a truck dedicated to our belongings only by the president Tom S[redacted] He lied. When the truck showed up in [redacted] to unload, there was literally furniture tied to the outside of the truck because there was no room inside. Almost all of our furniture was damaged, other items broken or lost.
We purchased Full Replacement Value Protection insurance because of the distance. Shetler refuses to honor their contract. Although some items were repaired, they refuse to replace broken or lost items with "like kind". It has been a constant battle, and the claim respresentative (there is only one) Ms. Becky W[redacted] is very unprofessional and rude.
Do yourselves a tremendous favor NEVER USE SHETLER MOVING