Their handbook and website said they would be closed for hurricanes when the schools were closed And yet they are trying to charge me tuition
Their handbook and website states that "In case of bad weather, such as a hurricane, Land of Learning Academy will follow the public school closures (if the public schools are closed, we will also be closed)." My family assumed the daycare would be closed for the entire week of 9/to 9/because public schools were closed My family evacuated for the hurricane and did not come back until Thursday 9/ We were told the following Monday (9/18) that we owed money for tuition for the week of 9/to 9/when the schools were closed for the hurricane No one at the daycare had called, emailed or texted me or my husband to say that they would be open that week
I called and spoke with Mr Jose A(the daycare director) and read his handbook policy about closure days and explained that no one had contacted me He said it was not his pr
Facility failed to report child had not eaten lunch or snacks for several months.Child was hurt on playground and facility falsely reported to family
Facility failed to report child had not eaten lunch or snacks for several monthsStaff lied to us about our childs eating all mealsOnce we had a meeting the teacher reported that "chikd hasnt ate for months" When asked why they did not contact parents, they had no responseI switched my child to another classIn the other class my child was hurt on playground and facility falsely reported to family with incorrect injury site and then when pointed out they denied itMy child used the bathroom on herself and the teacher changed her clothes but left her unclean for several hoursAt this point I withdrew my child from this facilty and they said I still have to pay for weeksI dont feel this is a safe environment for children
Their handbook and website said they would be closed for hurricanes when the schools were closed And yet they are trying to charge me tuition
Their handbook and website states that "In case of bad weather, such as a hurricane, Land of Learning Academy will follow the public school closures (if the public schools are closed, we will also be closed)." My family assumed the daycare would be closed for the entire week of 9/to 9/because public schools were closed My family evacuated for the hurricane and did not come back until Thursday 9/ We were told the following Monday (9/18) that we owed money for tuition for the week of 9/to 9/when the schools were closed for the hurricane No one at the daycare had called, emailed or texted me or my husband to say that they would be open that week
I called and spoke with Mr Jose A(the daycare director) and read his handbook policy about closure days and explained that no one had contacted me He said it was not his pr
Facility failed to report child had not eaten lunch or snacks for several months.Child was hurt on playground and facility falsely reported to family
Facility failed to report child had not eaten lunch or snacks for several monthsStaff lied to us about our childs eating all mealsOnce we had a meeting the teacher reported that "chikd hasnt ate for months" When asked why they did not contact parents, they had no responseI switched my child to another classIn the other class my child was hurt on playground and facility falsely reported to family with incorrect injury site and then when pointed out they denied itMy child used the bathroom on herself and the teacher changed her clothes but left her unclean for several hoursAt this point I withdrew my child from this facilty and they said I still have to pay for weeksI dont feel this is a safe environment for children