I’m sorry to hear about the experience you have incurred with our companyWhilst an apology will regrettably not alter the outcome of your appointment on this occasion, I do extend it with all sincerityI certainly empathize regarding the points you mentioned in your review and resolved the issue as soon as it was brought to my attentionAs of last Monday, all technicians employed by NoCleaners have undergone extensive re-training and overview on customer service protocolWe do our best to train each of our technicians and can assure you that this situation will not repeat itselfIn the meantime, we have issued a full refund and offered many solutions to complete the job properlyOur second step was to send an experienced technician to your homeFrom what you have relayed to us, we understand you are satisfied with his performance and quality of workAlso, NoCleaners has extended and ultimately performed additional services free of charge.This level of service is certainly not acceptable and has been addressed with the concerned partyWe are rated A+ by the Revdex.com and take great pride in the quality of our workBeing NADCA certified, we are always operating in accordance to their standards and guarantee the job is handled properlyI understand your frustration and disappointment and again, sincerely apologize.Thank you, NoCleaners
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to meThe company owner contacted me, sent out their best worker, and I was very happy with the final results. The technician who I originally dealt with is gone, and everything seems to be straightened out with this company. Let me know if there is anything else you need me to update me response to a good rating
Regards,
*** ***
I’m sorry to hear about the experience you have incurred with our company. Whilst an apology will regrettably not alter the outcome of your appointment on this occasion, I do extend it with all sincerity. I certainly empathize regarding the points you mentioned in your review and resolved the...
issue as soon as it was brought to my attention. As of last Monday, all technicians employed by No. 1 Cleaners have undergone extensive re-training and overview on customer service protocol. We do our best to train each of our technicians and can assure you that this situation will not repeat itself. In the meantime, we have issued a full refund and offered many solutions to complete the job properly. Our second step was to send an experienced technician to your home. From what you have relayed to us, we understand you are satisfied with his performance and quality of work. Also, No. 1 Cleaners has extended and ultimately performed additional services free of charge.This level of service is certainly not acceptable and has been addressed with the concerned party. We are rated A+ by the Revdex.com and take great pride in the quality of our work. Being NADCA certified, we are always operating in accordance to their standards and guarantee the job is handled properly. I understand your frustration and disappointment and again, sincerely apologize.Thank you, No.1 Cleaners
I’m sorry to hear about the experience you have incurred with our companyWhilst an apology will regrettably not alter the outcome of your appointment on this occasion, I do extend it with all sincerityI certainly empathize regarding the points you mentioned in your review and resolved the issue as soon as it was brought to my attentionAs of last Monday, all technicians employed by NoCleaners have undergone extensive re-training and overview on customer service protocolWe do our best to train each of our technicians and can assure you that this situation will not repeat itselfIn the meantime, we have issued a full refund and offered many solutions to complete the job properlyOur second step was to send an experienced technician to your homeFrom what you have relayed to us, we understand you are satisfied with his performance and quality of workAlso, NoCleaners has extended and ultimately performed additional services free of charge.This level of service is certainly not acceptable and has been addressed with the concerned partyWe are rated A+ by the Revdex.com and take great pride in the quality of our workBeing NADCA certified, we are always operating in accordance to their standards and guarantee the job is handled properlyI understand your frustration and disappointment and again, sincerely apologize.Thank you, NoCleaners
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to meThe company owner contacted me, sent out their best worker, and I was very happy with the final results. The technician who I originally dealt with is gone, and everything seems to be straightened out with this company. Let me know if there is anything else you need me to update me response to a good rating
Regards,
*** ***
I’m sorry to hear about the experience you have incurred with our company. Whilst an apology will regrettably not alter the outcome of your appointment on this occasion, I do extend it with all sincerity. I certainly empathize regarding the points you mentioned in your review and resolved the...
issue as soon as it was brought to my attention. As of last Monday, all technicians employed by No. 1 Cleaners have undergone extensive re-training and overview on customer service protocol. We do our best to train each of our technicians and can assure you that this situation will not repeat itself. In the meantime, we have issued a full refund and offered many solutions to complete the job properly. Our second step was to send an experienced technician to your home. From what you have relayed to us, we understand you are satisfied with his performance and quality of work. Also, No. 1 Cleaners has extended and ultimately performed additional services free of charge.This level of service is certainly not acceptable and has been addressed with the concerned party. We are rated A+ by the Revdex.com and take great pride in the quality of our work. Being NADCA certified, we are always operating in accordance to their standards and guarantee the job is handled properly. I understand your frustration and disappointment and again, sincerely apologize.Thank you, No.1 Cleaners