Landers River Trips

Review: Hello,My family and I were looking for some recreation to do on Sunday July 21. So we decided to travel 2 1/2 hours from where we live to go rafting at the above mentioned River trip in Narrowsburg NY, The company goes by the name Landers River Trips.I had called them and inquired about the nature of the rapids and the river and we were told that it was much fun and the rapids were fast and as advertised.When we got there we were briefed by a gentleman before we got on the raft who told us that there were Rapids later on downstream the river.In fact there were no rapids whatsoever, we had to paddle and row in the blazing sun for almost 3 hours.When we got back to the office and complained, we were told that they cannot predict the nature of weather.I beg to differ and I can confidently say that they knew there were no rapids and still took our $155.It is now Monday afternoon and me and my wife still have blisters on our hand from paddling so hard.We were 2 adults and 2 children which made it that more difficult.If you visit their website they advertise the attraction as great fun with rapids.As I stated above there were no rapids.We are extremely disappointment at this attempt of false advertisement.Sincerely,Desired Settlement: I paid $154.44 in cash and I have the receipt to prove it.A refund if not in full then partial 50% will be a gesture of an apology.

Consumer

Response:

At this time, I have not been contacted by Landers River Trips regarding complaint ID [redacted].

Sincerely,