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Landmark Homes Realty Company

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Landmark Homes Realty Company Reviews (1)

I believe the charges by LandMark Realty for cleaning are erroneous. Upon vacating my apartment there were no damages other than normal wear and tearOn August 30, 2013 I vacated the apartment I occupied for seven years ([redacted] NC XXXXX). While occupying the premise I only received new carpet in my living room (after many request due to excessive stains that were on the carpet upon moving in) and a new refrigerator (after many leaks, repairs, and filing a complaint with the Revdex.com). After removing my things from the apartment on August 30, 2013 I ensured the apartment was vacummed and presented in a manner comparable to the way in which I received the apartment in 2006. I was never given an opportunity to do a walk through to determine if there were any wear and tear that exceeded normal wear and tear for someone who has occupied an apartment for seven years. However on October 17, 2013 I received a Security Disposition form along with a check for $130.00 indicating that I was charged $145.00 for the cleaning of the unit, and $100.00 for cleaning the carpet. All of which I believe is illegal and done out of retalitation of my prior Revdex.com claim against LandMark Realty. According to North Carolina General Statues 42-51, Article 6, Security Deposits can only be deducted 1). Non payment of rent and costs for water or sewer, and electric service,2). damage to the premises, including damage to or destruction of smoke alarms or carbon monoxide alarms, 3). damages as the result of the nonfulfillment of the rental period, 4). any unpaid bills that become a lien against the demised property due to the tenant's occupancy, 5). the cost of rerenting the premises after breach by the tenant,6). the costs of removal and storage of the tenant's property after a summary ejecting proceeding, 7). Court costs, and 8). any fee permitted by G.S. 42-46. All of which are not applicable to me as there are only cleaning fees listed on the disposition form. I am filing this complaint because I believe my full refund is due to me which is $375.00. My apartment was not left in a filthy manner, neither was there excessive wear and tear. Neither were there damages as indicated by LandMark Realty.Desired SettlementI am requesting the remainder of my refund that was charged in cleaning fees which is $245.00. I paid a security deposit August 2006 for $375.00. I recieved a refund check of $130.00 on October 17, 2013.Business Response After carefully reviewing this prior tenant's complaint, we have determined that the charges that were imposed at move-out were just and reasonable. No changes will be made to the security deposit disposition form that was mailed to this person which itemized the charges and costs associated with them.Final Consumer Response I am not satisfied with the response, as a result I will pursue my claim with the North Carolina State Attorney General office. I will also look into other legal remedies due to my personal information being divulged to the current tenant of my vacated apartment. It has been brought to my attention that the current tenant of [redacted] was told my personal information by the Landmark homes Realty.

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Description: Real Estate Renters

Address: PO Box 2346, Smithfield, North Carolina, United States, 27577-2346

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