Landscape Pros

I had [redacted] come to do my yard for a few years and at first it went very well Recently he began showing up later and later and really slacked off on my yard He even didn't show up some days and then if he did it was late and her never trimmed some of the bushes or shrubs I felt that he became very sloppy and tended to blow leaves and debris into the plants instead of picking them up He also wanted to charge extra for the regular maintenance if any trimming was done that took longer His charge for trees was very high He also was to treat for mistletoe and charged a good amount and it did not work in any tree that he treated He still charged for this service and did not do a good job at itHis weed control was to spray every quarter and the price was a bit steep as well He did not rake anything and sometimes the rock got pretty sparse and I would have to rake it myself which takes time that I did not have to spare at the time I finally let him go and am now doing my own maintenance until I can find a reliable landscaper Use this service with caution!

All the work that was ordered by the complaintant was fully completedThen, right at completion the complaintant checked all the work to be sure it was all completed and working correctlyThe payment was only given when the complaintant had finished inspecting all the work to be sure it was working properlyWe even went as far as to explain the importance of the routine cleaning of the filter ports and showed the complaintant how to do thatThe complaintants story is untrue and full of holesThe complaintant states they felt like they had no choice regarding getting an irrigation checkThe truth is that everyone has a choice, the complaintant just didn't want to pay for itThe complaintant states they called us, we received no callFor over years, we at Landscape Pros strive to provide the best quality service for our customersWe have a large routine account base in which we are in good standing with all of themMost of them are nice, happy and easy going peopleWe understand you can't please everyone all the time but in this case we didBased on the facts, we believe this is a situation of buyers remorseThank you for this opportunity!

I would just like to say FCCC treated me with utmost respect and helped me out with great service, great price, and saved me a lot of money and headaches I was treated like a family member they couldn't do more for meJimmy and his wife are the kindess, fun loving people you ever want to meet, they know their business and have a great crew of mechanics and the fairest prices anywhereI felt like I was robbing him for what he charged me lol I have moved to Mass and wish he had a shop down here

[A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this was not buyers remorse in any way as I was more than willing to be pay price quoted and have since had another person check the system.
Regards,[redacted]

I had [redacted] come to do my yard for a few years and at first it went very well. Recently he began showing up later and later and really slacked off on my yard. He even didn't show up some days and then if he did it was late and her never trimmed some of the bushes or shrubs. I felt that he became very sloppy and tended to blow leaves and debris into the plants instead of picking them up. He also wanted to charge extra for the regular maintenance if any trimming was done that took longer. His charge for trees was very high. He also was to treat for mistletoe and charged a good amount and it did not work in any tree that he treated. He still charged for this service and did not do a good job at it.
His weed control was to spray every quarter and the price was a bit steep as well. He did not rake anything and sometimes the rock got pretty sparse and I would have to rake it myself which takes time that I did not have to spare at the time. I finally let him go and am now doing my own maintenance until I can find a reliable landscaper. Use this service with caution!

All the work that was ordered by the complaintant was fully completed. Then, right at completion the complaintant checked all the work to be sure it was all completed and working correctly. The payment was only...

given when the complaintant had finished inspecting all the work to be sure it was working properly. We even went as far as to explain the importance of the routine cleaning of the filter ports and showed the complaintant how to do that. The complaintants story is untrue and full of holes. The complaintant states they felt like they had no choice regarding getting an irrigation check. The truth is that everyone has a choice, the complaintant just didn't want to pay for it. The complaintant states they called us, we received no call. For over 24 years, we at Landscape Pros strive to provide the best quality service for our customers. We have a large routine account base in which we are in good standing with all of them. Most of them are nice, happy and easy going people. We understand you can't please everyone all the time but in this case we did. Based on the facts, we believe this is a situation of buyers remorse. Thank you for this opportunity!

All the work that was ordered by the complaintant was fully completed. Then, right at completion the complaintant checked all the work to be sure it was all completed and working correctly. The payment was only...

given when the complaintant had finished inspecting all the work to be sure it was working properly. We even went as far as to explain the importance of the routine cleaning of the filter ports and showed the complaintant how to do that. The complaintants story is untrue and full of holes. The complaintant states they felt like they had no choice regarding getting an irrigation check. The truth is that everyone has a choice, the complaintant just didn't want to pay for it. The complaintant states they called us, we received no call. For over 24 years, we at Landscape Pros strive to provide the best quality service for our customers. We have a large routine account base in which we are in good standing with all of them. Most of them are nice, happy and easy going people. We understand you can't please everyone all the time but in this case we did. Based on the facts, we believe this is a situation of buyers remorse. Thank you for this opportunity!

[A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]

I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this was not buyers remorse in any way as I was more than willing to be pay price quoted and have since had another person check the system.

Regards,[redacted]

I had [redacted] come to do my yard for a few years and at first it went very well. Recently he began showing up later and later and really slacked off on my yard. He even didn't show up some days and then if he did it was late and her never trimmed some of the bushes or shrubs. I felt that he became very sloppy and tended to blow leaves and debris into the plants instead of picking them up. He also wanted to charge extra for the regular maintenance if any trimming was done that took longer. His charge for trees was very high. He also was to treat for mistletoe and charged a good amount and it did not work in any tree that he treated. He still charged for this service and did not do a good job at it.
His weed control was to spray every quarter and the price was a bit steep as well. He did not rake anything and sometimes the rock got pretty sparse and I would have to rake it myself which takes time that I did not have to spare at the time. I finally let him go and am now doing my own maintenance until I can find a reliable landscaper. Use this service with caution!

Review: on October 11, 2014, chris of landscape pros called and said that he would be out of Monday and would initially have to check the watering system I presently have to the tune of $60.00. I felt that I had no other choice in the matter as I wanted the faulty bubbles in the front and side of the house fixed so they wouldn't leak. Well on that day he came but didn't perform the work until October 20, 2014 (he did the work while I was unaware that he was in the front/side of the house). He said that everything was working fine - one are had to be redone and supposedly he re=routed the underground piping however in checking it today I don't think he actually did. He did 14 bubbles and I believe like 3 or 4 repairs on the tubing. To this date it is still leaking and I have called repeatedly and they have not called back. I have there telephone number as ###-###-####. From the website I see that they are no longer in business. If this is correct what is my recourse?Desired Settlement: I want chris or someone with landscape pros to fix what hasn't been fixed but should have been

Business

Response:

All the work that was ordered by the complaintant was fully completed. Then, right at completion the complaintant checked all the work to be sure it was all completed and working correctly. The payment was only given when the complaintant had finished inspecting all the work to be sure it was working properly. We even went as far as to explain the importance of the routine cleaning of the filter ports and showed the complaintant how to do that. The complaintants story is untrue and full of holes. The complaintant states they felt like they had no choice regarding getting an irrigation check. The truth is that everyone has a choice, the complaintant just didn't want to pay for it. The complaintant states they called us, we received no call. For over 24 years, we at Landscape Pros strive to provide the best quality service for our customers. We have a large routine account base in which we are in good standing with all of them. Most of them are nice, happy and easy going people. We understand you can't please everyone all the time but in this case we did. Based on the facts, we believe this is a situation of buyers remorse. Thank you for this opportunity!

Consumer

Response:

[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]

I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this was not buyers remorse in any way as I was more than willing to be pay price quoted and have since had another person check the system.

Regards,