Lane Plumbing, Inc.

I had Lane Plumbing replace two toilets in my home. They arrived within two hours of my call and were completed in about two hours. They were extremely cordial, explained all work thoroughly and saved us several hundred dollars because the units were on sale. I will definitely use them again.

I have someone from J.R. [redacted] Plumbing coming over to fix a leak under house on tub drain. Two technicians came over around 2pm and I took him down to the crawl space to show them where the leak was. One of person asked the other for the parts, but they didn't have the parts. So they told me they would go get the parts. An hour later (3:15pm) they came back with the parts and installed the following flexible couping. It took them less than 5 minutes. Then one of the guy hand me the bill with $195.00. The invoice didn't have any except the total, and I was surprised because I didn't expect that much. So I asked for details. He responded that the labor is $125, and they charge per hour. Part was $70. Well, again it only took them 5 minutes, the rest of the time was used to get the parts. I don't believe the couping would be $70 although they claimed it was a special part. I went to [redacted] to check out the price of the coping, the part number is #XXXX-XXX-XXX and it costs $4.98. What a scam, very dishonest business and technician. I'm sure [redacted] is a nice guy, but will never trust his technicians. Shame on them.

Excellent service, willing to answers all of my questions over the phone without rushing me off the phone. Very knowledgable & willing to help! If I ever need a plumber again, I will be calling them. Thanks so much for your great service!

I could not have asked for better service! Honesty and upfront quoting!
Pricing and service blew it out of the water! (excuse the pun) Didn't waste my time having to pay for someone to come out to the house for a quote then have to schedule for an appointment. Which would make me lose time from my own work.
They gave me great advise, pricing and came when they said they would. ON TIME might I add.
I have already recommended them to several people at work!
Thank you for your integrity and honesty.

I have been using JR Lane Plumbing for the past 6 months for my apartment communities and I have experienced nothing but the best! They are always fast, professional and reasonably priced. I have tried other companies such as [redacted] & [redacted] and they have not even come close to the level of professionalism that I have gotten from Lane plumbing.

Our pipes under our house burst causing havoc in our household. When I called Lane Plumbing, [redacted] answered the phone and was so amazing and helpful. He really guided me to understand what the possible issue could be and that with 40 years of business under his belt he would make sure they would take care of it that day! The men came out and my husband said they were amazing. Very polite, courteous and professional. They were really informative and helpful with all our questions. We have recommended them to many people we know who may need plumbing. Thanks!