I would like to share my experience with Lane Tractor Sales and my dealings with Mr. Michael Lane and staff. First of all, I will tell you that I am a tough customer to please, and prior to my purchase I have not known Mr. Lane or any of his employees. I looked high and low to find the best tractor as well as a service center before spending my hard earned money! I looked all over California and as far away as Texas!
After over a year of research I chose the L&S tractor and purchased it from Mr. Michael Lane in Los Molinas, CA. I chose model XR 4140 with all available attachments. I have to say that I have not been gentle on this unit. I work this machine like a rented mule! She has performed flawlessly! This is the perfect size tractor for all our needs on our property in Lake Shasta. I have cut ground, ripped garden space, lifted and hauled large oak branches, towed vehicles, jet skis, boats, trailers, pulled stumps, cut grass, dug trenches, you name it and I've done it! My L&S tractor is a workhorse!
Mike Lane is a fair and honorable business man. He gave me the tractor and implements at a good price, assisted me with choosing the right tractor for my needs, provided service information and all maintenance products needed at his shop.
I have had this tractor for a year now and every day I use it I am proud of myself that I chose L&S! They are first class machines and Lane Tractor is a first class dealership that genuinely cares about their customers! If I have any regrets, it's that I didn't get an even bigger tractor, he he he!
I am rejecting this response because: This is in response to your letter of November 18, which I received yesterday November 23, In my first letter to Revdex.com I attached detailed descriptions of the problems and actions to resolve the issues before I mailed the letter to youAt this time I do not feel I can add any additional details to the problems that were not spelled out in my original submissions Letter to Revdex.com dated October 7, Leer to [redacted] @ [redacted] Lane Tractor requesting a refund of the money I spent for work not completely done, dated October 8, Letter to Lane Tractor, no specific date, but written October 2015, begins “This detailed account of my experiences ” Yanmar Tractor, pages Ford Tractor Problems detailed-pages Ford Tractor Problems detailes-Pages I am attaching a copy of my MEMETO TO THE FILE dated October 9, I did the professional thing and went out to talk face to face with ***, before filing with the Chamber of Commerce and Revdex.comPoint by response to the reply from [redacted] dated November 18, in your letterA No contact for monthsIf the original engine in the Yanmar new about lasted over years, then I would expect a “new rebuilt engine” to the last the rest of my life time for the little I use a tractorAs explained in the year since I got the Yanmar back (returned May 2014, total failure July 2015) I used the tractor for only about tractor hoursSince I had no confidence in the work done by Lane Tractor, I would not even consider going back there againB Stealing PartsI have no other word for it except theftI sent the partsThey were not installed nor returned to meAt this point since I don’t own the tractors now, I simply want my money back for the partsI still maintain, that [redacted] is responsible for his employees and their actions [redacted] claimed Jared stole the parts and [redacted] was not responsible for Jared’ actions C Competent mechanics-all workingAgain my original detailed report explains the problems I had- New engine lasted hours, New hose failed in year use, Battery hooked up reversed, 4- Radiator hoses not hooked up-again if they really has run the tractor for hours beside the shop they would have caught the error immediately, Tractor leaks- with the work done my the new mechanic I do not have any leaks on the Ford Tractor (only tractor I now own) so again failure to solve the leak issue, The pages submitted detail all the other mechanical failures by Lane TractorIf further information is needed, please contact meSincerely [redacted] ***
I would like to share my experience with Lane Tractor Sales and my dealings with Mr. Michael Lane and staff. First of all, I will tell you that I am a tough customer to please, and prior to my purchase I have not known Mr. Lane or any of his employees. I looked high and low to find the best tractor as well as a service center before spending my hard earned money! I looked all over California and as far away as Texas!
After over a year of research I chose the L&S tractor and purchased it from Mr. Michael Lane in Los Molinas, CA. I chose model XR 4140 with all available attachments. I have to say that I have not been gentle on this unit. I work this machine like a rented mule! She has performed flawlessly! This is the perfect size tractor for all our needs on our property in Lake Shasta. I have cut ground, ripped garden space, lifted and hauled large oak branches, towed vehicles, jet skis, boats, trailers, pulled stumps, cut grass, dug trenches, you name it and I've done it! My L&S tractor is a workhorse!
Mike Lane is a fair and honorable business man. He gave me the tractor and implements at a good price, assisted me with choosing the right tractor for my needs, provided service information and all maintenance products needed at his shop.
I have had this tractor for a year now and every day I use it I am proud of myself that I chose L&S! They are first class machines and Lane Tractor is a first class dealership that genuinely cares about their customers! If I have any regrets, it's that I didn't get an even bigger tractor, he he he!
Bud Infield
Shasta Lake California
I am rejecting this response because: This is in response to your letter of November 18, which I received yesterday November 23, In my first letter to Revdex.com I attached detailed descriptions of the problems and actions to resolve the issues before I mailed the letter to youAt this time I do not feel I can add any additional details to the problems that were not spelled out in my original submissions Letter to Revdex.com dated October 7, Leer to [redacted] @ [redacted] Lane Tractor requesting a refund of the money I spent for work not completely done, dated October 8, Letter to Lane Tractor, no specific date, but written October 2015, begins “This detailed account of my experiences ” Yanmar Tractor, pages Ford Tractor Problems detailed-pages Ford Tractor Problems detailes-Pages I am attaching a copy of my MEMETO TO THE FILE dated October 9, I did the professional thing and went out to talk face to face with ***, before filing with the Chamber of Commerce and Revdex.comPoint by response to the reply from [redacted] dated November 18, in your letterA No contact for monthsIf the original engine in the Yanmar new about lasted over years, then I would expect a “new rebuilt engine” to the last the rest of my life time for the little I use a tractorAs explained in the year since I got the Yanmar back (returned May 2014, total failure July 2015) I used the tractor for only about tractor hoursSince I had no confidence in the work done by Lane Tractor, I would not even consider going back there againB Stealing PartsI have no other word for it except theftI sent the partsThey were not installed nor returned to meAt this point since I don’t own the tractors now, I simply want my money back for the partsI still maintain, that [redacted] is responsible for his employees and their actions [redacted] claimed Jared stole the parts and [redacted] was not responsible for Jared’ actions C Competent mechanics-all workingAgain my original detailed report explains the problems I had- New engine lasted hours, New hose failed in year use, Battery hooked up reversed, 4- Radiator hoses not hooked up-again if they really has run the tractor for hours beside the shop they would have caught the error immediately, Tractor leaks- with the work done my the new mechanic I do not have any leaks on the Ford Tractor (only tractor I now own) so again failure to solve the leak issue, The pages submitted detail all the other mechanical failures by Lane TractorIf further information is needed, please contact meSincerely [redacted] ***