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Lang Locks & Safes

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Lang Locks & Safes Reviews (2)

Hi,  [redacted] originally called us to complain regarding her order on 10/**/2015. She was instructed to email us photos of the damaged products, which we never received. On 10/**/2015 we were faxed some paperwork from [redacted] as she was disputing her charge. We did email her the...

return label the same day she called us, she states in her dispute from [redacted] she did not receive it. In addition, based on the [redacted] labels we have printed, she was shipped a total of 132.2 LB, indicating she did receive all 18 five pound bags. She signed for all four boxes. See below for the tracking numbers:  
[redacted]
[redacted]
[redacted]
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  Can you forward me the images? What is the total amount she wishes to have refunded?   Sincerely, Tami F[redacted] ###-###-#### [redacted]

We did inform [redacted] about the following shipping charges, However, Oh! Nuts will refund him for the cost of the following shipping charges of $15.00. At times our website has glitches to were there is no shipping charges added to the orders, however, we do inform the customer about the...

following charges before we charge the following order.

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