Langan Painting & Decorating

I have sent a check for $well above what I would have charged her to paint the front door inner casing

Complaint: ***
I am rejecting this response because:
my complaint wasn't about the money it was about the lack of
communication or follow-though on a contract that I had with this provider. And his response that is he is sending me $'which is well above what he would have charged me' is an insult and makes it sound like it is okay that he basically promised to finish this painting on - different occasions and never showed up. It is called responsibility and commitment, something this provider did not give me.
You can close this complaint but it should be noted that there was no follow though in completing this job
Sincerely,
*** ***

Review: I received a quote for painting work from Langan Painting on April 29, 2014. The work included both outside and inside work. The inside work was completed but I was told by [redacted] they would need to come back to complete the small piece for the outside. Since they completed my painting on back at the end of May, I have sent 4 e-mails following up with [redacted]. He proceeds to give me a date and then never shows up and doesn't call or communicate that he isn't coming. On July 7th I requested my money returned for the work not completed and haven't received any correspondence from [redacted] confirming he will return my money. His estimate did not breakout the cost for this piece of work but I except based on other estimates I received this should be at least $100. I have been lead on numerous time expecting this work to be done and this is horrible service. I wanted to communicate this information to Revdex.com as he notes he is a member on his estimates.Desired Settlement: I want a refund of my money and I want it noted in Revdex.com the type of service provided by Langan Painting.

Business

Response:

I have sent a check for $40.00 well above what I would have charged her to paint the front door inner casing.

Consumer

Response:

Review: [redacted]

I am rejecting this response because:

my complaint wasn't about the money it was about the lack of communication or follow-though on a contract that I had with this provider. And his response that is he is sending me $40 'which is well above what he would have charged me' is an insult and makes it sound like it is okay that he basically promised to finish this painting on 4 - 5 different occasions and never showed up. It is called responsibility and commitment, something this provider did not give me.

You can close this complaint but it should be noted that there was no follow though in completing this job.

Sincerely,