The staff at Robinson Management are extremely friendly, very detailed in their work, well organized and always available to us to answer questionsThank you so much!!
Robinson Property Management did a very thorough job in the reviewing and finalizing of my leaseThey were respectful, polite, courteous and well informedThanks!
Michael is excellent with customer serviceMichael knows how to talk with tenants and that is a peace of mindHe is very clear and precise and that is very appreciatedThank you Michael for understanding my concernsI do appreciate all that you do
This property management company does NOT manage their propertiesWe are currently renting one of their properties for over a year nowWhen we moved in, the house was disgusting, not upkept, blinds were broken, AC was broken, the previous renters had pets and there were pee stains throughout, the paint all over the property needed to be redone and the property itself was not upkeptWe alerted Robinson realty about the above and they were negligent to assist and their main excuse for not acting sooner was "We have to wait for the owner approval" Maybe I am confused as to what a Property Management company was supposed to doI do not believe they are supposed to let properties rot without upkeep and wait until new tennants arrive and sign a lease before maybe half of the issues are resolvedWe were out of AC for days after moving in during late March in 100+ degree weatherThey finally were able to "contact the owner" to proceed with repainting the property and fixing the ACOnce these items were complete, we still had broken blinds all over the property that were not addressed, nor did they provide a representative to inspect the property to ensure that our issues were addressedThey do not perform an "annual inspection" like they state, and have not addressed our broken blindsWe've submitted a request via their online portal Request #XXXXX-X informing them of the broken blinds and the walkthrough with an inspector to ensure the issues were addressedThey waited months, did not even provide a reply, and closed the ticketOur blinds are still broken, no inspection was provided AT ALL other than before any repair work was doneFor all they know, we could have this place torn to the ground and they wouldn't knowThey only respond when they receive an HOA notice, which they then forward to the tennantThey do not manage their properties nor do they care about their tennantsI tell everyone I know to steer clear from them, my real estate agent does the same for her clients
The website is great! So user friendly, easy to navigate and put in requestsResponse time is like no other I have ever experiencedI have a response from Stephanie or a phone call from one of your vendors before I can even check my inbox againShe is so on top of everything that I am beyond amazed of her professionalismThank you!
If everyone had to deal with Christy at your company, you would have 100% happy rentersShe is honest and up front about everythingWhen you need things fixed at your houseShe gets it done quicklyI am very pleased with my experience with your companyKeep ChristyShe is worth her weight in GOLD!
My overall experience with Robinson Property Management has been excellent. Customer service is always willing to help and the property managers extend their services immensely.
The website is great! So user friendly, easy to navigate and put in requests. Response time is like no other I have ever experienced. I have a response from Stephanie or a phone call from one of your vendors before I can even check my inbox again. She is so on top of everything that I am beyond amazed of her professionalism. Thank you!
This property management company does NOT manage their properties. We are currently renting one of their properties for over a year now. When we moved in, the house was disgusting, not upkept, blinds were broken, AC was broken, the previous renters had pets and there were pee stains throughout, the paint all over the property needed to be redone and the property itself was not upkept. We alerted Robinson realty about the above and they were negligent to assist and their main excuse for not acting sooner was "We have to wait for the owner approval" Maybe I am confused as to what a Property Management company was supposed to do. I do not believe they are supposed to let properties rot without upkeep and wait until new tennants arrive and sign a lease before maybe half of the issues are resolved. We were out of AC for 3 days after moving in during late March in 100+ degree weather. They finally were able to "contact the owner" to proceed with repainting the property and fixing the AC. Once these 2 items were complete, we still had broken blinds all over the property that were not addressed, nor did they provide a representative to inspect the property to ensure that our issues were addressed. They do not perform an "annual inspection" like they state, and have not addressed our broken blinds. We've submitted a request via their online portal Request #XXXXX-X informing them of the broken blinds and the walkthrough with an inspector to ensure the issues were addressed. They waited 3 months, did not even provide a reply, and closed the ticket. Our blinds are still broken, no inspection was provided AT ALL other than before any repair work was done. For all they know, we could have this place torn to the ground and they wouldn't know. They only respond when they receive an HOA notice, which they then forward to the tennant. They do not manage their properties nor do they care about their tennants. I tell everyone I know to steer clear from them, my real estate agent does the same for her clients.
Rented for over 2 years with Robinson Management. It was very professional and they always handled things in a timely manner. Whether it was maintenance requests,upgrades or even just simple communication. I was always able to contact someone within a reasonable time to take care of my issue. Very easy to do business with such a great company.
This rental company is a nightmare to deal with. We pay over $1400 a month for rent and they can't even return a phone Call. We have had several small problems that could have been resolved in a day or two but instead they took months to years. I am going to file a complaint as well as take legal action against them. If I didn't have special needs foster children I would move when my lease is up but they don't deal with change well so I will just deal with them instead. The worst part is if your 1 minute late with your rent they have zero forgiveness no mater the circumstances.
The staff at Robinson Management are extremely friendly, very detailed in their work, well organized and always available to us to answer questions. Thank you so much!!
Robinson Property Management did a very thorough job in the reviewing and finalizing of my lease. They were respectful, polite, courteous and well informed. Thanks!
Michael is excellent with customer service. Michael knows how to talk with tenants and that is a peace of mind. He is very clear and precise and that is very appreciated. Thank you Michael for understanding my concerns. I do appreciate all that you do.
The staff at Robinson Management are extremely friendly, very detailed in their work, well organized and always available to us to answer questionsThank you so much!!
Robinson Property Management did a very thorough job in the reviewing and finalizing of my leaseThey were respectful, polite, courteous and well informedThanks!
Your whole staff has been greatFrom Stephanie to ArrisaYou guys are greatThanks for everything
Michael is excellent with customer serviceMichael knows how to talk with tenants and that is a peace of mindHe is very clear and precise and that is very appreciatedThank you Michael for understanding my concernsI do appreciate all that you do
This property management company does NOT manage their propertiesWe are currently renting one of their properties for over a year nowWhen we moved in, the house was disgusting, not upkept, blinds were broken, AC was broken, the previous renters had pets and there were pee stains throughout, the paint all over the property needed to be redone and the property itself was not upkeptWe alerted Robinson realty about the above and they were negligent to assist and their main excuse for not acting sooner was "We have to wait for the owner approval" Maybe I am confused as to what a Property Management company was supposed to doI do not believe they are supposed to let properties rot without upkeep and wait until new tennants arrive and sign a lease before maybe half of the issues are resolvedWe were out of AC for days after moving in during late March in 100+ degree weatherThey finally were able to "contact the owner" to proceed with repainting the property and fixing the ACOnce these items were complete, we still had broken blinds all over the property that were not addressed, nor did they provide a representative to inspect the property to ensure that our issues were addressedThey do not perform an "annual inspection" like they state, and have not addressed our broken blindsWe've submitted a request via their online portal Request #XXXXX-X informing them of the broken blinds and the walkthrough with an inspector to ensure the issues were addressedThey waited months, did not even provide a reply, and closed the ticketOur blinds are still broken, no inspection was provided AT ALL other than before any repair work was doneFor all they know, we could have this place torn to the ground and they wouldn't knowThey only respond when they receive an HOA notice, which they then forward to the tennantThey do not manage their properties nor do they care about their tennantsI tell everyone I know to steer clear from them, my real estate agent does the same for her clients
The website is great! So user friendly, easy to navigate and put in requestsResponse time is like no other I have ever experiencedI have a response from Stephanie or a phone call from one of your vendors before I can even check my inbox againShe is so on top of everything that I am beyond amazed of her professionalismThank you!
As a tenant, lanlord, buyer, or seller, I strongly recommend Robinson Realty
If everyone had to deal with Christy at your company, you would have 100% happy rentersShe is honest and up front about everythingWhen you need things fixed at your houseShe gets it done quicklyI am very pleased with my experience with your companyKeep ChristyShe is worth her weight in GOLD!
Great experience overall!! I would definitely recommend them to anyone in Vegas looking for a property management company
Wonderful experienced realtor and staffEveryone went above and beyond the usual business as usualThank you!
My overall experience with Robinson Property Management has been excellent. Customer service is always willing to help and the property managers extend their services immensely.
The website is great! So user friendly, easy to navigate and put in requests. Response time is like no other I have ever experienced. I have a response from Stephanie or a phone call from one of your vendors before I can even check my inbox again. She is so on top of everything that I am beyond amazed of her professionalism. Thank you!
This property management company does NOT manage their properties. We are currently renting one of their properties for over a year now. When we moved in, the house was disgusting, not upkept, blinds were broken, AC was broken, the previous renters had pets and there were pee stains throughout, the paint all over the property needed to be redone and the property itself was not upkept. We alerted Robinson realty about the above and they were negligent to assist and their main excuse for not acting sooner was "We have to wait for the owner approval" Maybe I am confused as to what a Property Management company was supposed to do. I do not believe they are supposed to let properties rot without upkeep and wait until new tennants arrive and sign a lease before maybe half of the issues are resolved. We were out of AC for 3 days after moving in during late March in 100+ degree weather. They finally were able to "contact the owner" to proceed with repainting the property and fixing the AC. Once these 2 items were complete, we still had broken blinds all over the property that were not addressed, nor did they provide a representative to inspect the property to ensure that our issues were addressed. They do not perform an "annual inspection" like they state, and have not addressed our broken blinds. We've submitted a request via their online portal Request #XXXXX-X informing them of the broken blinds and the walkthrough with an inspector to ensure the issues were addressed. They waited 3 months, did not even provide a reply, and closed the ticket. Our blinds are still broken, no inspection was provided AT ALL other than before any repair work was done. For all they know, we could have this place torn to the ground and they wouldn't know. They only respond when they receive an HOA notice, which they then forward to the tennant. They do not manage their properties nor do they care about their tennants. I tell everyone I know to steer clear from them, my real estate agent does the same for her clients.
Rented for over 2 years with Robinson Management. It was very professional and they always handled things in a timely manner. Whether it was maintenance requests,upgrades or even just simple communication. I was always able to contact someone within a reasonable time to take care of my issue. Very easy to do business with such a great company.
This rental company is a nightmare to deal with. We pay over $1400 a month for rent and they can't even return a phone Call. We have had several small problems that could have been resolved in a day or two but instead they took months to years. I am going to file a complaint as well as take legal action against them. If I didn't have special needs foster children I would move when my lease is up but they don't deal with change well so I will just deal with them instead. The worst part is if your 1 minute late with your rent they have zero forgiveness no mater the circumstances.
The staff at Robinson Management are extremely friendly, very detailed in their work, well organized and always available to us to answer questions. Thank you so much!!
Robinson Property Management, overall has been excellent. Kathy was great to work with. Highly recommend!!
Robinson Property Management did a very thorough job in the reviewing and finalizing of my lease. They were respectful, polite, courteous and well informed. Thanks!
Your whole staff has been great. From Stephanie to Arrisa. You guys are great. Thanks for everything.
Michael is excellent with customer service. Michael knows how to talk with tenants and that is a peace of mind. He is very clear and precise and that is very appreciated. Thank you Michael for understanding my concerns. I do appreciate all that you do.