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Langley Hyundai

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Langley Hyundai Reviews (1)

I would never purchase another vehicle from Langley Hyundai. It has been one of the worst sales experiences I have ever had. I love my Hyundai vehicle but please buy your vehicle at another dealership. I bought one of their used vehicles. I found some issues with the vehicle prior to buying it and as part of the contract I asked for them to be fixed. After purchasing I found out that there was only 1 key for the vehicle and asked for them to supply a second one. I was told that I would get another key by the sales manager. Shortly after the manager left the dealership. I contacted the new manager to arrange for the work to be done to the vehicle and for the new key. The nightmare then started. I was told that I would not be getting another key as it was not something that had been put into the original contract. Of course it was not in the contract as I did not know that there was only one key until I took possession of the vehicle. I then asked about the repairs and was told that it would be scheduled and that I would be called when a day and time was scheduled. I then spent the next 3 weeks calling to get the repairs done. I dealt with the sales manager and the director of sales and both advised that they would look into it and call. Well I never received any calls back. Instead I had to continually call them. After almost 4 week I had to contact the repair shop myself to get an appointment date and then called the manager to tell them the date that it was going in. After all of the time I had to waste to get the repairs finished I also got told that I would not be getting another key as they could not afford $172. I thought that I was being quite reasonable with my request as I was still going to have to pay $90 to have the key programmed. Apparently my business was not worth the cost of the key.

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Address: 19459 Langley Bypass, Surrey, British Columbia, Canada, V3S 6K1

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